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How to send phone off for repair

Started by: leonstewy
On: 02/12/2015 | 09:04
Replies: 3
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by: leonstewy
on: 02/12/2015 | 09:04

Hi all,

 

i am am trying to send my phone Sony z3 compact for repairs it has got multiple faults with it and it has for some time, when I go onto my GG orders then try book it in for repair there is no option to do this??

 

the faults it has are-

keeps switching off

screen slow to respond

headphone jack doesn't work

sound is really low

goes to a black screen when you phone someone so you can't put the phone down!!

 

ive had this phone nearly over a year now for reason it's gone crap to use 😟😢

 

 

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by: deanwh
on: 02/12/2015 | 09:09
Hi there @leonstewy my friend you would need contact an agent on this link
https://giffgaff.com/support/ask
They should then explain what the next steps are my friend agents can take 24 hours to reply normally alot sooner my friend :-)

Deanwh
Message 2 of 4
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by: deanwh
on: 02/12/2015 | 09:09
Hi there @leonstewy my friend you would need contact an agent on this link
https://giffgaff.com/support/ask
They should then explain what the next steps are my friend agents can take 24 hours to reply normally alot sooner my friend :-)

Deanwh
Message 2 of 4
by: leonstewy
on: 02/12/2015 | 09:12
Thank you 👍😉
Message 3 of 4
by: simon82
on: 02/12/2015 | 09:12
When u log in to your account, on the bottom on the site there is a link to send it back/ repairSmiley Happy
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