How to unblock after 930

[#1]

My daughter is in hospital and I’m unable to stay with her how can I unblock her call settings which I blocked few days ago as it is after 930 and this is urgent? 

[#2]

@miamurphy123

Hello how did you block them on her phone or did you go on giffgaff account to block sim 

[#3]

I blocked on phone via settings

[#4]

I did via my phone my account

[#5]

@miamurphy123

I have just been looking in my account and only way I can see is if you clicked on lost to disable sim , I can’t see you having done that as you just can’t reverse that 

if phone is asking for puc that is in profile settings https://giffgaff.com/profile/details

hopefully someone else might know