Knowledge Base

How to unblock after 930

Started by: miamurphy123
On: 01/04/2018 | 22:02
Replies: 4

by: miamurphy123
on: 01/04/2018 | 22:02

My daughter is in hospital and I’m unable to stay with her how can I unblock her call settings which I blocked few days ago as it is after 930 and this is urgent? 

Message 1 of 5
by: giffgaff20147
on: 01/04/2018 | 22:24


Hello how did you block them on her phone or did you go on giffgaff account to block sim 

Message 2 of 5
by: miamurphy123
on: 01/04/2018 | 22:34

I blocked on phone via settings

Message 3 of 5
by: miamurphy123
on: 01/04/2018 | 22:35
I did via my phone my account
Message 4 of 5
by: giffgaff20147
on: 01/04/2018 | 22:49


I have just been looking in my account and only way I can see is if you clicked on lost to disable sim , I can’t see you having done that as you just can’t reverse that 

if phone is asking for puc that is in profile settings

hopefully someone else might know 

Message 5 of 5