Get Help
Community

I am unable to send texts to another giffgaff user although they can text me.

Started by: cathy_gillespie
On: 14/06/2016 | 12:48
Replies: 7
Reply

Go to best answer
by: cathy_gillespie
on: 14/06/2016 | 12:48

I am unable to send texts to another giffgaff user although they can text me. The error message is 'not delivered', both numbers are working and we have tried the target number with and without 0044 or +44. Does anyone have any idea why this is happening and how it can be cured? Thanks.

 

 

Message 1 of 8
1 BEST ANSWER

Accepted Solutions
Highlighted
by: topcop
on: 14/06/2016 | 12:52
Best Answer
What phone are you using. If your using an iPhone and it's coming up blue then giving you the error message it maybe your iMessage is not correctly configured. If it's green and it's that message you may need to check you have the correct message settings and that you have credit/goody bag or are still within your free 3 months from your last top up
Get a free Giffgaff Sim
Message 3 of 8
by: dalan
on: 14/06/2016 | 12:50
Hi
You don't use the codes to text or call mobile numbers. Just the mobile number that starts 07
If I helped click ''best answer and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free One Sim Fits All With £5 Credit.
Message 2 of 8
Highlighted
by: topcop
on: 14/06/2016 | 12:52
Best Answer
What phone are you using. If your using an iPhone and it's coming up blue then giving you the error message it maybe your iMessage is not correctly configured. If it's green and it's that message you may need to check you have the correct message settings and that you have credit/goody bag or are still within your free 3 months from your last top up
Get a free Giffgaff Sim
Message 3 of 8
by: bruno00
on: 14/06/2016 | 12:52
you may be blocked by other user ask that person to check her massages settings
Message 4 of 8
by: antonio75
on: 14/06/2016 | 13:09
Hi....can you text other networks?
Message 5 of 8
by: cathy_gillespie
on: 14/06/2016 | 13:24

I was just sending another text to check against your info, and now it's working!!!

 

Thanks very much and for the info about the codes.

Message 6 of 8
by: cathy_gillespie
on: 14/06/2016 | 13:27

Thanks, But all ok now weirdly. The power of the forum!

Message 7 of 8
by: cathy_gillespie
on: 14/06/2016 | 13:27

Yes everything else ok and now the problem has gone away!

 

Thanks.

Message 8 of 8