Your phone will work fine abroad. goodybags are for UK use only but if you have one you can get a discount off European calls/texts/data. Please dial *100# to check your credit balance
To top up your credit please go here https://giffgaff.com/buy/topup
Here is what it costs to roam abroad: UPDATED 30/04/2016
French Guiana, Gibraltar, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Martinique, Monaco, Norway, Reunion, San Marino and Switzerland.
Making a phone call from any of these countries to a destination which is outside of this price band will cost £1 per minute. VAT and relevant taxes are included in the pricing where applicable. More info.
All prices listed below are inclusive of VAT.
|With a goodybag/gigabag||Without one|
|Dialing within the EU and select countries*||4p per minute||15p per minute|
|Receiving calls within the EU**||0.5p per minute||0.5p per minute|
|Sending texts||1.5p per|
|Data roaming***||4p per MB||5p per MB|
|Calls to voicemail||4p per minute||15p per minute|
|Picture messages (MMS) to a UK mobile||16p per MMS||16p per MMS|
|Picture messages (MMS) to any other mobile||24p per MMS|
24p per MMS
*Charged in per second increments after first 30 seconds. **Charged in per second increments. ***Roaming data charges can build up quickly. If you are concerned about this, we recommend disabling your phone roaming function whilst abroad. More on roaming settings
Hi there kbuni....
When you are abroad, your device is automatically set up and will use the local mobile networks instead of giffgaff but you can still enjoy all of giffgaff services.If your using a goodybag, unfortunatley this wont work while you are away abroad as they are for UK use only. Instead you will have to top up with plenty of airtime credit.
Below is a guide to travelling abroad with your giffgaff mobile account.
And for pricing check here
New Roaming Price for EU
Heres a link to an alternative SIM Card.
or use a local sim...
Below is a guide to the wonderful world of goodybags available to help you get the best from your phone on giffgaff.
Goodybags last for one month and include a bundle of texts, minutes and mobile Internet.
Also have a look at this....
I cannot make calls or text when on the continent. why?
Correct, goodybag are strictly UK on;ly
You require airtime credit from www,giffgaff.com.buy to make any use of your phone outside the UK however, actually having a live goodybag does enable you to benefitfrom loewr prices while in the EU
giffgaff goodybags are for the UK only.
The heading on the goodybag page:
"Price per month, UK data, UK minutes, UK texts.
However, calls and texts to international and premium numbers are not included.
And members will need top up to make those calls and texts."
But, if you happen to have an active goodybag,
you'll get slightly cheaper rates in the EU with your Airtime Credit.
Use Safari via WiFi to install internet settings on iOS, whilst actually on the device, (23.04.2014)