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I am using dual SIM card on my phone. I'm currently abroad, but can't send messages to the local nr

Started by: beataant
On: 23/08/2016 | 09:04
Replies: 8
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by: beataant
on: 23/08/2016 | 09:04

Hi. I'm currently in Spain. I can send text messages to the intrenational telephone numbers but can't send to the local numbers. I called customer service, I changed the number in SMS service center, but still my messages are not going through. 

 

Please any advise. 

Message 1 of 9
by: bigdaveuk
on: 23/08/2016 | 09:07
have you plenty of airtime credit as goodybags only work inside the uk
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Message 2 of 9
by: nigelbrooks
on: 23/08/2016 | 09:08

@beataant

 

You do not need to change the number in the SMS service centre and that is probably the problem.

 

Change it back as, although in Spain even to a local number you are sending the SMS via the UK and giffgaff.

 

Do remember that you still need, as a UK phone, to dial the full international number even for a local call.

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Message 3 of 9
by: natty88
on: 23/08/2016 | 09:10
Hi @beataant try following this guide to update network http://is.gd/manualroam you may need to do it a few times to get a network which allows texts calls an data use
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Message 4 of 9
by: beataant
on: 23/08/2016 | 09:23 edited: 23/08/2016 | 09:29

Thanks All! The problem is that I can make  calls, just ony TXT messsages.  I bought the Spanish SIM card and have the same problem as well. I can send text messages abroad, can't to spanish numbers, but can call them.

Add that I had no problem with APN settings.

Message 5 of 9
by: natty88
on: 23/08/2016 | 11:30
@beataant try taking the + out an add double 00 before number to see if lets you send the texts now
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Message 6 of 9
by: beataant
on: 23/08/2016 | 11:41

Thanks @natty88 i've tried. still failure. 

Message 7 of 9
by: natty88
on: 23/08/2016 | 11:44
I would suggest try this then put #31# then number if that dont work contact the network for your sim on there customer services number or go back to where you bought the sim an inquire @beataant
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Message 9 of 9