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I can't top up my phone when I'm trying to login giffgaff doesn't recognise my details

Started by: razlareen
On: 15/09/2016 | 14:38
Replies: 7
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by: razlareen
on: 15/09/2016 | 14:38
I can't top up my phone when I'm trying to login giffgaff doesn't recognise my details
Message 1 of 8
by: ripechancewoods
on: 15/09/2016 | 14:40
@razlareen

Text "membername" to 43430 and what you get back is your username.

Once you get the username, reset the password here https://giffgaff.com/support/lost-password

That should get you logged in.
Don't forget to tap the Best Answer button, if your question is solved!
Message 3 of 8
by: ripechancewoods
on: 15/09/2016 | 14:42
@razlareen

Just replied to your other thread there.

Text "membername" to 43430 and you'll get the username.

Use that username to reset the password here https://giffgaff.com/support/lost-password
Don't forget to tap the Best Answer button, if your question is solved!
Message 4 of 8
by: johnrooney80
on: 15/09/2016 | 15:13
Hi @razlareen
Text USER to 43430 for membername reminder
Text PASS to 43430 for password reset
Then login here http://giffgaff.com/buy
Message 6 of 8
by: razlareen
on: 15/09/2016 | 15:30
I already texted 43430 they never come back to me
Message 7 of 8
by: razlareen
on: 15/09/2016 | 15:33
I had to register a new Account to be able to communicate
Message 8 of 8