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I can't use internet on my new iphone 5C

Started by: maryamyasin1611
On: 25/12/2013 | 20:24
Replies: 6

by: maryamyasin1611
on: 25/12/2013 | 20:24



I bought a new iphone 5c and I am unable to use internet on the phone. I can text and call , but i cant get 3g. Is it soemthing to do with unlocking ?


Thank you

Message 1 of 7
by: moelarry
on: 25/12/2013 | 20:26
Text settings to 2020.
Message 2 of 7
by: natty88
on: 25/12/2013 | 20:26
Try sendin settings to 2020 or via wifi goto app store an download tweakker
Enjoy £5 free credit when you order a SIM Get a free giffgaff Sim
Message 3 of 7
by: w69d
on: 25/12/2013 | 20:32 edited: 25/12/2013 | 20:34

Here's the settings for the iPhone 5c/5s


please can you first reset the network settings by going into 


Settings ~ General ~ Reset ~ Reset Network Settings

(once pressed the iPhone should reboot by itself )


Depending on your iPhone iOS version and international language ""British English"" Or ""English""

iOS 7
Settings~Mobile~Mobile Data Network
Settings~Cellular~Cellūlar Data Network



•username =vertigo

•password =password


MMS Settings



•username =vertigo

•password =password


•mms Proxy =

•mms Max Message Size = 2097152


After editing the settings just press the Home Button (don't press the reset tab) ,Now please reboot your iPhone


Photo 2.jpg

MMS will NOT work unless 4G (3G) is ON


Lastly check that the MMS button in the Settings. (Settings~Messages) Make sure MMS Messaging is set to ON.


And remember that MMS / Picture Messages cost 16p (24p for none uk networks )and are not included in any Goodybag ( Mobile Data must be on to receive MMS messages)

Message 4 of 7
by: djbonner07
on: 25/12/2013 | 20:32

● [ Iphone Settings ]

To install your settings via wifi text SETTINGS to 2020

[ No Wifi? ] see below

• 1, IOS 7 -

• 2, IOS 6 - see here :

● [ Do you have Wifi ] head over to the app store and download the giffgaff app for a Quick Setup ]

● [ Want the Free giffgaff app ] see below

• Once you installed the app click on More and add the apn settings

• 2, Otherwise - Try the Manual Way

[ Basic Iphone Setup ]

On your iphone go to :

Settings - General > Network
Cellular Data Network

Then Enter

• " Cellular Data "

And input the below information into your handset internet settings " tab "

• APN -
• Username - vertigo
• Password : type in the word password

[ Visual Voicemail ]
Leave blank because giffgaff do not provide this

[ To use giffgaff internet]
•• Switch off your WiFi connection -

•• Switch on / Enable - Mobile Data/3G

• Make sure the Mobile Data connection is on/enabled - or Cellular Data


[ MMS On giffgaff ]

MMS settings in the link below

• More -
Get a free giffgaff Sim
Message 5 of 7
by: islandstifle
on: 25/12/2013 | 20:34

Please disregard the people saying to text "settings" to 2020 as this does not work on iPhones.


Instead, tap settings, tap Cellular, tap Cellular Data Network, and enter username vertigo, APN, and password = password (literally the word "password", not your giffgaff password).


Your phone may display "mobile data" instead of cellular depending on your settings.

All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use and choose the relevant category. Please refrain from using the link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 6 of 7
by: rakel13
on: 25/12/2013 | 21:12

enter these settings:



username: vertigo

password: password 

Please give me Kudos if I have helped you out Smiley Happy
This is to the left of the post under my name, where the star icon is
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Message 7 of 7