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I cannot purchase a goody bag or credit online

Started by: kacchinacaz
On: 13/01/2012 | 09:48
Replies: 10
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by: kacchinacaz
on: 13/01/2012 | 09:48

My goody bag ran out last night and I tried to purchase another but it said I could only top up and I would have to buy a goody bag later. I tried to top up online but it just took me round in circles and would not let me top up so in the end I went to the local supermarket for a £10 top up which has now been put onto my phone. However, it still won't let me purchase a goody bag, it still says can only top up and cannot puchase a goody bag at this time.

 

My dad is going into hospital today for an operation and I really need a goody bag activated so I can keep the family updated.

 

Any ideas?

Message 1 of 11 (170 Views)
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Accepted Solutions
by: bertiebat
on: 13/01/2012 | 15:36
Best Answer
Accepted by topic author kacchinacaz
‎21-08-2015 01:01

kacchinacaz wrote:

I am still unable to purchase a goody bag. When I click to top up it is now telling me there may be gremlins in the system?! I wonder if anyone else is having this problem? I am gutted I cannot complete the transaction, I really need those minutes!


I'm really sorry on this as the site seems to be having some issue with this at the moment.  I imagine they are trying to sort this out and hopefully you will be able to get one soon when the issue is fixed. Smiley Sad

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Message 7 of 11 (149 Views)
by: giffmeister
on: 13/01/2012 | 09:49
Goodybag renewals are closed at 7pm on expiry day and recently have been reopenning later and later each day. Try again after 10am or get a voucher and buy it using the option to buy it from exisiting Airtime Credit. The answer is to queue a goodybag 3 or 4 days before expiry to avoid this happening again.
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Message 2 of 11 (165 Views)
by: joshuac2
on: 13/01/2012 | 09:49

there's some problems at the moment. and you can't buy a goodybag until the day after

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Message 3 of 11 (165 Views)
by: kacchinacaz
on: 13/01/2012 | 09:52
Thanks, I will try a little later.
Message 4 of 11 (161 Views)
by: bluemoonbaz
on: 13/01/2012 | 09:56
Try after 10 its been running late all week .and try and buy 2goodybags .one live one queued .save you a lot of time and hassle
For a Free 3 in 1 sim with Free £5 on activation Click this link 
Message 5 of 11 (157 Views)
by: kacchinacaz
on: 13/01/2012 | 15:05

I am still unable to purchase a goody bag. When I click to top up it is now telling me there may be gremlins in the system?! I wonder if anyone else is having this problem? I am gutted I cannot complete the transaction, I really need those minutes!

Message 6 of 11 (143 Views)
by: bertiebat
on: 13/01/2012 | 15:36
Best Answer
Accepted by topic author kacchinacaz
‎21-08-2015 01:01

kacchinacaz wrote:

I am still unable to purchase a goody bag. When I click to top up it is now telling me there may be gremlins in the system?! I wonder if anyone else is having this problem? I am gutted I cannot complete the transaction, I really need those minutes!


I'm really sorry on this as the site seems to be having some issue with this at the moment.  I imagine they are trying to sort this out and hopefully you will be able to get one soon when the issue is fixed. Smiley Sad

Get a free giffgaff Sim
Message 7 of 11 (150 Views)
by: kacchinacaz
on: 13/01/2012 | 15:37

Finally I have been able to buy my goodybag, yippee!

 

Thanks for everyones help!

Message 8 of 11 (133 Views)
by: bertiebat
on: 13/01/2012 | 15:38

kacchinacaz wrote:

Finally I have been able to buy my goodybag, yippee!

 

Thanks for everyones help!


That's really good to hear Smiley Happy

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Message 9 of 11 (131 Views)
by: pitney
on: 13/01/2012 | 15:39
Try later on with buying a ggbag coz there being updated
Message 10 of 11 (127 Views)