Knowledge Base

I don't receive my sim card over 5 business days.

Started by: jing1106
On: 20/01/2019 | 09:20
Replies: 6

by: jing1106
on: 20/01/2019 | 09:20 edited: 24/01/2019 | 09:39

I don't receive my sim card over 5 business days. And I'll arrive in London on 2nd, Feb. Could you double check the progress of order no. " Edited by Educator"





Message 1 of 7
by: dez_d
community giff-staffer

on: 20/01/2019 | 10:53

Hello everyone,

Would anyone be able to provide @jing1106 with some further help regarding their issue?




giffgaff Educator

Message 2 of 7
by: jing1106
on: 21/01/2019 | 23:10

Hi, everyone 


Do you have any update?



Message 3 of 7
by: nigelbrooks
on: 21/01/2019 | 23:17





Cards are sent by ordinary post, they are NOT tracked and cannot be expedited.


Any delay is due to the postal service.

Get a free giffgaff Sim
I donate 100% of my SIM activation payback to charity, please help me boost the donation
Message 4 of 7
by: jing1106
on: 24/01/2019 | 00:09 edited: 24/01/2019 | 09:40

Could send the other one to me? And let me receive it by 31th, Jan.
" Edited by Educator"

Message 5 of 7
by: spacefrog
on: 24/01/2019 | 00:44


I dont think a sim posted today will get to you in time, it might be better to have a sim sent to your uk address/hotel, please see your private messages.

i will try to help if i can.

Image and video hosting by TinyPic src="
Message 6 of 7