I have £20 goodybag with unlimited calls , but i can't call a mobile 07 its saying that I need top up. WHY?
Not a UK number? (E.g. IOM)
Not a mobile number? (e.g. personal numbering)
You topped up with £20 but didn't convert it to a goodybag?
Not using a UK cell tower?
restart phone and then check you have purchsed a goodybag and that it is active