Knowledge Base
Community

I'm going abroad, what do i need to do?Do i need to add a top up package to my goodybag??/

Started by: sianybaby2
On: 08/08/2016 | 13:01
Replies: 8
Reply

by: sianybaby2
on: 08/08/2016 | 13:01

Im going to spain, end of this week

Do i need to add a top up to my goodybag?

its only so I can text while i'm away to people back home in uk

Message 1 of 9
by: mysticalmianderer
on: 08/08/2016 | 13:03

only need to if you want cheaper rates as goodybag allowances dont work abroad.will depend on your usage whilst abroad. make sure to use it once in three months to keep giffgaff free calls and 6months to keep simactive

 

 

 Goodybags allowances only work in the uk .

a UK goodybag in place whilst you were away you would give better airtime credit roaming rates whilst away.

 

 

https://giffgaff.com/international

For E.U Roaming, All prices listed below are inclusive of VAT.

 

With a UK goodybag bundle

Without a UK goodybag bundle

Dialing within the EU and select countries*

4p per minute

15p per minute

Receiving calls within the EU**

0.5p per minute

0.5p per minute

Sending texts

1.5p per
text

5p per
text

Receiving texts

Free

Free

Data roaming***

4p per MB

5p per MB

Calls to voicemail

4p per minute

15p per minute

Picture messages (MMS) to a UK mobile

16p per MMS

16p per MMS

Picture messages (MMS) to any other mobile

24p per MMS

24p per MMS

*Charged in per second increments after first 30 seconds. **Charged in per second increments. ***Roaming data charges can build up quickly. If you are concerned about this, we recommend disabling your phone roaming function whilst abroad. 

Please reward with best answers and kudos when you have been helped by giffgaffers

https://www.giffgaff.com/orders/affiliate/mysticalmianderer
You will get an extra £5 credit when activating a sim from an existing giffgaff member so you will have £15 not £10
Message 2 of 9
by: bigjohnhall
on: 08/08/2016 | 13:03
Hi, you need to add airtime credit so check prices at
https://giffgaff.com/index/international
Get a free giffgaff Sim
Message 3 of 9
by: mysticalmianderer
on: 08/08/2016 | 13:03

it will be deducted afrom airtime credit at the rates shown above not your allowances

Please reward with best answers and kudos when you have been helped by giffgaffers

https://www.giffgaff.com/orders/affiliate/mysticalmianderer
You will get an extra £5 credit when activating a sim from an existing giffgaff member so you will have £15 not £10
Message 4 of 9
by: lynda1962
on: 08/08/2016 | 13:03
@sianybaby2, hi there, you will need airtime credit to use phone abroad and your phone will connect automatically to the local network, goodybags only work in the uk, use free wifi wherever possible to save you money.

https://giffgaff.com/index/international
If you have an active goodybag you can get roaming a little cheaper than without one.

ON A GOODYBAG
Making a call  
Within eu - 4p/minute
Receiving a call - 0.5p/minute
Sending a txt - 1.5p/text
Receiving a txt - free
Data - 4p/MB
          
NOT ON A GOODYBAG
making a call - 15p/ minute
Receiving a call - 0.5p/minute
Sending a txt - 5p/text
Receiving a txt - free
Data - 5p/MB.


Message 5 of 9
by: antonio75
on: 08/08/2016 | 13:09
Hi....goodybags are only available for uk use....airtime credit is needed.
Message 6 of 9
by: sianybaby2
on: 08/08/2016 | 13:24
Thanks Antonio, so I need to add the additional airtime (top up option) on top of my goodybag?
Message 8 of 9
by: mysticalmianderer
on: 08/08/2016 | 13:26

yes you do.airtime credit will be used abroad

Please reward with best answers and kudos when you have been helped by giffgaffers

https://www.giffgaff.com/orders/affiliate/mysticalmianderer
You will get an extra £5 credit when activating a sim from an existing giffgaff member so you will have £15 not £10
Message 9 of 9