Knowledge Base

I need my pack code number

Started by: syeddhon
On: 04/12/2017 | 20:34
Replies: 4

by: syeddhon
on: 04/12/2017 | 20:34

Hi there it 'll be great if you help me out with my pack code number....and my number is given bellow


Message 1 of 5
by: sneaky007
on: 04/12/2017 | 20:35

You can request a PAC code by dialling 43431 from your mobile or you can request it online here

Once requested the PAC code will be sent within 10 minutes via text message or you can view the PAC Code instantly on your dashboard here

Your PAC Code is valid for 30 days, please use up any remaining airtime credit, goodybag/gigabag allowances on your account as the allowances cannot be refunded.

Finally, please ensure you remove any saved credit/debit card details under your payment details page here
Message 2 of 5
by: no51get
on: 04/12/2017 | 20:38

Hi there @syeddhon

Oh no.....why do you want to leave Giffgaff..? it would be a shame to see you go.... are you sure you have exhausted all avenues to get your problems sorted out...?
If so and you still want to leave, here is some information for you to read first
and you can also request a PAC code here to port your number away from GG.
or ring 43431

If you port your number away from gifgaff all will be lost including any credit,goodybag and PAYBACK..! earned the account will close and the sim deactivated.
Only when the number has been fully ported out can you then activate another sim to the same account as if you were starting from scratch.

In order to close the account you will need to use all your credit and/or goodybag.Then either port your number to your new provider or destroy/ignore the sim. You should also consider removing any credit/debit card and personal details.
Good luck with your new provider.
We hope to see you return in the near future.

Message 3 of 5
by: sunflower9909
on: 05/12/2017 | 05:51

To get your pac code, you will need to call 43431 and follow the prompts. You will receive your pac code straight away. 

Message 4 of 5
by: robertmahony
on: 05/12/2017 | 06:11

            Request a PAC code Here


    Requesting your PAC using your handset.

       Dial 43431 then follow the instructions

       Note: PAC codes are valid for 30 days

Message 5 of 5