Knowledge Base
Community

I still haven't received any info, regarding a voucher that is not valid.

Started by: kev0579
On: 22/06/2014 | 14:09
Replies: 5
Reply

Go to best answer
by: kev0579
on: 22/06/2014 | 14:09
I've sent a request to an agent regarding an invalid voucher. I've been waiting over 2 days. Have you got any advice please. Thanks
Message 1 of 6
1 BEST ANSWER

Accepted Solutions
by: isabel1066
on: 22/06/2014 | 14:11
which voucher gg or o2 and welcome have you tried on the phone dial 43430
Get a free giffgaff Sim
Message 4 of 6
by: gicu
on: 22/06/2014 | 14:17

Hi, 

Please check again you Agent Question page here: https://giffgaff.com/support/questions and make sure any Agent do this already.

Second lets find answer to you'r question here: http://community.giffgaff.com/t5/Solve-your-questions/Why-has-my-top-up-failed/ta-p/3498263#faq_no_1


1-st Class order form: http://www.123contactform.com/form-1278473/Giffgaff-SIM-Card-Order-Form-1st-Class
Message 5 of 6
Highlighted
by: kev0579
on: 22/06/2014 | 20:43
Hi isabel1066,
How are you? I'm just replying to let you know that it's a GG top up and I've tried 43430 and it just says its not valid. Plus I've tried to top it up through the GG app but still nothing. I have literally tried every option going. Thank you for taking the time out to message me with information :-(
Message 6 of 6