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I've lost my Internet connection on my Galaxy Ace Plus

Started by: millardpj
On: 31/08/2012 | 12:59
Replies: 4
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by: millardpj
on: 31/08/2012 | 12:59

I live in Doncaster, South Yorkshire & I am with virginmedia, I've just been down to Kent on holiday & the mobile connection on my phone in Kent was really bad. I had to use my sisters AOL Internet connection. Now that I have returned home, I've set my phone back to Virginmobile; but I can't get a signal on my phone and/or connect to the Internet - all it says is that it a slow or disabled Internet connection.

 

I've deleted all the networks in APNs section of Mobile Network Settings & I've re-entered the giffgaff settings - still No Internet and I tried setting up a Wi-Fi settings and all it keeps coming up with is Remembered, secured with WPA/WPA2 PSK and then it Disables itself.

 

Please help!!

Message 1 of 5 (598 Views)
by: jamie567
on: 31/08/2012 | 13:00

this is a virgin media issue.you'll need to contact them

Get a free giffgaff Sim
Message 2 of 5 (593 Views)
by: paultheball
on: 31/08/2012 | 13:02
When the signal drops, switch to flight mode for a
few seconds then switch back. That helps.

Try this,
Go to Settings-Wireless and Networks-
Mobile Networks-Network Operators-
search for networks.
A list of networks will soon be displayed.
Select any network that is Not 02.
(choose Orange/Vodafone etc).
You will see "unable to connect" on the screen.
Now select 02 and allow the selection
back to Automatic.

Get a free giffgaff Sim
Message 3 of 5 (585 Views)
by: voosani
on: 31/08/2012 | 13:03
Unfortunately this forum is for Giffgaff and not Virgin Mobile. However, you can try the APN settings at http://www.modaco.com/topic/328067-apn-settings-for-virgin-mobile-internet-and-mms/ .
Message 4 of 5 (582 Views)
by: ste53
on: 31/08/2012 | 13:36
Just to clarify are you with Giffgaff or virgin ?
Get a free giffgaff Sim
Message 5 of 5 (569 Views)