Can’t get the goody bag
You probably used some data as soon as you topped-up.
Next time you might want to disable 'mobile data' whilst you're converting credit into a goodybag.
Better still - buy the goodybag direct, if you can.
Speak to an agent for account issues - they may offer to replace the missing pennies as goodwill:
Allow 24 hrs for a response, but usually much quicker.
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