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I want to change my number

Started by: s6boy82
On: 26/02/2014 | 09:26
Replies: 6
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by: s6boy82
on: 26/02/2014 | 09:26
I want to change my number but don't know how, can any one help
Message 1 of 7
1 BEST ANSWER
by: bluemoonbaz
on: 26/02/2014 | 09:29
Hello and welcome to the community yes you can change your giffgaff number

(without changing your SIM ). Please be aware that you have to
top up your credit by £10 (this is added to your
credit balance - it is not a charge). All other sims details will be
unchanged (credit, goodybags etc)
Full guide here - http://bit.ly/kbggchange
The agents will contact you with details of how
Message 4 of 7
by: dalan
on: 26/02/2014 | 09:29
Here you go
Change number

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Can-I-change-my-Mobile-Number/ta-p...


To raise a case the agents,go to Help on your my giffgaff page, then click Ask an Agent from the links on the page, or use this link below.

http://j.mp/agentsgaff

The agents will get back to you within 24 hours. You will also be asked to top up your account by at least £10.

If you have problems, choose 30 in the drop down box. And then write the specific nature of your issue in the text box provided.

Get a free giffgaff Sim
Message 5 of 7
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by: kylie_ysyeng19
on: 26/02/2014 | 09:29

Hi there and weldome to the giffgaff community.

 

If you want to change your giffgaff number;

(this will replace your current giffgaff number on your existing account with a new number. All credit etc will be preserved)

  • Contact an agent, using this form: https://giffgaff.com/support/ask/call_barring
  • Select incoming calls from the list of call types to bar, (otherwise the form will not send, If you do not want to bar unwanted incoming calls, add a note to your message.)
  • In 'Any Further Info', ask for your giffgaff number to be changed for a new number.
    It will take the agents up to 24 hours to reply.
  • You will be asked to confirm that you understand a £10 top-up is required to activate the new number.  Do not top-up until instructed to do so.
  • When your new number is ready, you will be given instructions on what to do next. Follow the instructions to add the £10 top-up and activate the number change. This money will be added to your airtime balance.
  • Wait while the new number activates and you're good to go.

 

Get a free giffgaff Sim
Message 6 of 7
by: navvy
on: 26/02/2014 | 09:32
Depends whether you want a diferent random giffgaff number due to nuisance calls, or want to port your old number from your previous network? Either way, wait until the current fault is completely cleared - check on the Service Updates forum.
Message 7 of 7