Knowledge Base

If ive been declined a monthly deal how can I come round it? Can I make a new account?

Started by: lel7003
On: 09/05/2016 | 15:11
Replies: 6

by: lel7003
on: 09/05/2016 | 15:11

I have been sent an email from the loan company saying I cannot have a phone, my mum set my giffgaff up so therefore her details are on it but ive now changed it to my bank account. I tried for a monthly phone but it's been declined how can I come across this ? Can I make a new account up and have same email etc....?

Message 1 of 7
by: dips18
on: 09/05/2016 | 15:15
Hey @lel7003 who's name was the credit check done under? Yours or your mum's? As if it was your name making a new account won't solve anything as the credit check is done by a third party company which is the loan company called "Ratesetter"
Get a free giffgaff Sim

Message 2 of 7
by: eddie2901
on: 09/05/2016 | 15:18
Hi check guide and contact Ratesetter if you need to
Ratesetter loan contact
or call rate setters after 9am on ‪020 3142 6226‬
Plus check these links
Please double check your order history here to see if the payment has been accepted
Good luck

Plus check
I know RateSetter check your credit with the credit reference agencies to make sure that your credit is good enough and you can see the 'pending' status when they're taking longer than normal to check your credit

Good luck
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Message 3 of 7
by: carolinel
on: 09/05/2016 | 15:19
Hi, if you've been refused a loan using your own details you will be refused again even with another account as its more than likely the credit check that's its been refused for.
Message 4 of 7
by: lel7003
on: 09/05/2016 | 15:23

My mums date of birth etc but my bank and also email I changed to did it last night and went thru fine but he's been the only 1 on his account

Message 5 of 7
by: davidj63
on: 09/05/2016 | 15:24

Whilst RateSetter do an unrecorded (soft) check with the credit reference agencies, I would expect them to note the failure for their own purposes, and they may consider that the the new application is really the same as the original one.


I would suggest you get a loan from someone else, even if the interest rate is higher.

Message 6 of 7
by: lel7003
on: 09/05/2016 | 15:32

It was my mum dob, should I make.a new account?

Message 7 of 7