Knowledge Base

Incoming calls do not show up the callers Id or phone number on my Samsung sgh u600

Started by: winlo
On: 01/06/2016 | 09:20
Replies: 4

by: winlo
on: 01/06/2016 | 09:20
No caller information is showing up on my display screen. The phone rings but until I answer the phone, the display is black. Yet after I answer the callers name or phone no. Does show. Just doesn't before answering. I have a Samsung sgh u600 any ideas anyone please. Iv also checked phone settings and all seems fine .
Message 1 of 5
by: bantonm
on: 01/06/2016 | 09:26

This may help you

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Message 2 of 5
by: winlo
on: 01/06/2016 | 11:27
Thank u I checked the settings on the phone and they were correct.. I don't know if u can turn off the incoming caller ID on giffgaff but it was working before , then stopped. The screen works on anything and everything but that , so I assume it's not the screen . So I'm a bit stumped . Does any one know if u can turn off the display incoming calls via giff gaff . If I have I have no idea how. Any ideas anyone. Thank u for your reply , I do appreciate it
Message 3 of 5
by: tosh999
on: 08/08/2016 | 12:50

Hi @wimlow.

This is not a giffgaff issue and must be controlled from within your phone settings.

Good luck.

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Message 4 of 5
by: tosh999
on: 08/08/2016 | 12:51

Sorry ... should be winlo

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Message 5 of 5