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International texts

Started by: binachauhan
On: 22/12/2013 | 17:01
Replies: 12
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by: binachauhan
on: 22/12/2013 | 17:01
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.
Message 1 of 13
1 BEST ANSWER

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by: figment_uk
on: 22/12/2013 | 17:04
Best Answer

binachauhan wrote:
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.

International calls and texts are not included as part of any goodybag. You therefore need to add airtime credit to pay for these calls/texts. Go here to add credit using a debit or credit card: https://giffgaff.com/buy/topup or here using a voucher: https://giffgaff.com/buy/redeem

 


Message 8 of 13
by: lbspeller
on: 22/12/2013 | 17:02

Have you made sure you have got airtime credit? Remember, a goodybag does not include international calls etc in its inclusive minutes/texts. Dial *100# to check you have airtime credit.

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Message 2 of 13
by: sloz
on: 22/12/2013 | 17:02
Hi do you have airtime credit? ( dial *100# to check)
International calls and texts aren't included in a goodybag allowance
Get a free giffgaff Sim
Message 3 of 13
by: rayhoo
on: 22/12/2013 | 17:02
Hi,
Call *100# to check your cash/credit balance.
International calls are not included in any goodybags.
Message 4 of 13
by: argos1
on: 22/12/2013 | 17:02
do you have enough credit ? goodybags are only for uk numbers
Get a free giffgaff Sim
Message 5 of 13
by: nerakb
on: 22/12/2013 | 17:03

Activate your giffgaff sim including topping up by at least £10.Make sure you have airtime credit on your account as goodybags only work within the UK and that you're also using the correct dialling code.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

Message 6 of 13
by: figment_uk
on: 22/12/2013 | 17:04
Best Answer

binachauhan wrote:
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.

International calls and texts are not included as part of any goodybag. You therefore need to add airtime credit to pay for these calls/texts. Go here to add credit using a debit or credit card: https://giffgaff.com/buy/topup or here using a voucher: https://giffgaff.com/buy/redeem

 


Message 8 of 13
by: kevgaxx
on: 22/12/2013 | 17:05
The phone is unlikely to be the problem, but you could check any settings for call barring functions.

Anyway, is your credit ok? Dial *100# to confirm.

Can you call abroad, or is the problem just affecting texts? Are you ok with the dial code format?
Message 9 of 13
by: maheed
on: 22/12/2013 | 17:30
You need to check the prices on Giffgaff's website
Message 10 of 13