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Internet does not work

Started by: masiakmagdalena
On: 19/04/2014 | 14:35
Replies: 14
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by: masiakmagdalena
on: 19/04/2014 | 14:35

Today , I activated my SIM card , and I bought a package of 12 pounds . And I don't have a internet connection . I'm begging you for help . 

Message 1 of 15
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by: mickf
on: 19/04/2014 | 14:36

Get the settings.

 

The New Settings for all phones and tablets
We have also changed the settings for all phones. This isn't a paradigm change, and the old settings will still work, but going forward it is a good idea to have the new ones. These settings are for all devices, including iPhones and iPads. iPhones will no longer have their own special settings, which is good for streamlining things.
Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank]
iPhones and iPads can't edit the proxy manually, so it's best to reset the settings and then use the My giffgaff app to update them. Android and other OS phones will have to update it manually if a software update didn't work.


Message 2 of 15
Highlighted
by: mickf
on: 19/04/2014 | 14:36

Get the settings.

 

The New Settings for all phones and tablets
We have also changed the settings for all phones. This isn't a paradigm change, and the old settings will still work, but going forward it is a good idea to have the new ones. These settings are for all devices, including iPhones and iPads. iPhones will no longer have their own special settings, which is good for streamlining things.
Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank]
iPhones and iPads can't edit the proxy manually, so it's best to reset the settings and then use the My giffgaff app to update them. Android and other OS phones will have to update it manually if a software update didn't work.


Message 2 of 15
by: mtc222
on: 19/04/2014 | 14:37
Hi pal u will need the goffgaff settings
Internet
Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank]

iPhones and iPads can't edit the proxy manually, so it's best to reset the settings and then use the My giffgaff app to update them. Android and other OS phones will have to update it manually if a software update didn't work.
Award Kudo and best answer

Get a free giffgaff Sim
Message 3 of 15
by: w69d
on: 19/04/2014 | 14:37

Hi,If your phone is an android you maybe able to use an app from the play store to install the giffgaff APN settings ,seė the link below

 

https://play.google.com/store/apps/details?id=com.paulshirley.android.giffgaffsetapn

 

Or you could install an android giffgaff app

https://play.google.com/store/apps/details?id=com.qmusa.giffgaffapp&hl=en_GB

 

here's the offical giffgaff app 

https://play.google.com/store/apps/details?id=com.giffgaffmobile.controller

 

If that doesn't work on your phone then

you could loôk to see the giffgaff internet settings (APN) for most phone's here and add them manually

 

Manual Settings:

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address:[Blank]
Proxy Port:[Blank]
Login - Username: giffgaff
Password: [Blank]
MCC: 234
MNC: 10


MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: [Blank]
Server: http://mmsc.mediamessaging.co.uk:8002
mmsc: http://mmsc.mediamessaging.co.uk:8002
mms proxy: 82.132.254.1
mms port: 8080
MCC: 234
MNC: 10
APN type: mms

 

 

 

 (if your phone is either an iPhone or an older BB phone then it's best if you reply )

Message 4 of 15
by: bigdaveuk
on: 19/04/2014 | 14:38
all u need is this

Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank]

then reboot
Get a free giffgaff Sim
Message 5 of 15
by: weemag
on: 19/04/2014 | 14:39
use giffgaff app then goto settings in the app install connect to wifi to install them tho
Message 6 of 15
by: heisenberg007
on: 19/04/2014 | 14:45
You would need to setup your phone with the correct internet settings before you can use the data, settings for the most popular phones e.g. Iphone's, Android , window & Blackberry can be found here http://community.giffgaff.com/t5/giffgaff-Top-Tips/The-giffgaff-Internet-Settings-Guide-Setup/td-p/2...
click to get a free giffgaff Sim with £5 credit
Message 7 of 15
by: khany26
on: 19/04/2014 | 14:46
Username: "giffgaff"APN: "giffgaff.com"password: [Leave blank]Proxy: [Leave blank]
Get a free giffgaff Sim
Message 8 of 15
by: gemmaedwards
on: 19/04/2014 | 14:50
settings
Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank
then reboot your phone.
Get a free giffgaff Sim
Message 9 of 15
by: addy123456
on: 19/04/2014 | 14:54

hi text settings to 2020

Message 10 of 15