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Internet problem

Started by: anmolgautam
On: 19/07/2013 | 01:35
Replies: 9
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by: anmolgautam
on: 19/07/2013 | 01:35

I purchased a 10 pounds goodybag and the internet is not working on my phone. Can you please solve this issue asap.

cheers

Message 1 of 10
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by: bertiebat
on: 19/07/2013 | 01:37
Try texting SETTINGS to 2020 and installing the replying text.

If that doesn't sort it then please give us your phone model for further instructions. Smiley Happy
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Message 3 of 10
by: puqa
on: 19/07/2013 | 01:36
Text the word 'settings' to 2020.
Message 2 of 10
by: bertiebat
on: 19/07/2013 | 01:37
Try texting SETTINGS to 2020 and installing the replying text.

If that doesn't sort it then please give us your phone model for further instructions. Smiley Happy
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Message 3 of 10
by: zubair1997
on: 19/07/2013 | 01:38


Communication issues like this are usually sorted by a manual roam, which basically means you set your phone to attempt to connect to another network, which will fail (on purpose), then set it back again. Re-establishing the connection like this should solve the problem.

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471/highlight/true#M325...

If you can reached to your far left you will see a Gold Star, if you think i have helped please dont hesitate to click it and if you think i have answered your question click on 'Accept as solution' cheers

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Message 5 of 10
by: mo2500
on: 19/07/2013 | 01:39
Hi,

Text "settings" to 2020 then install it. If it doesn't work you might need to enter it manually , so let us know your phone
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Message 6 of 10
by: zubair1997
on: 19/07/2013 | 01:41

Android
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Guide-Android-Phones/ta-p/3521671
IPhone
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Guide-to-using-an-iPhone-on-giffgaff/ta-p/3...
Blackberry
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-to-giffgaff-a-Blackberry/ta-p/3520913

Windows Phone
http://bit.ly/jitbwindowsmobile

Others
http://bit.ly/giffgaffapn you can also try the app Tweakker as it installs your settings for you.

If you can reached to your far left you will see a Gold Star, if you think i have helped please dont hesitate to click it and if you think i have answered your question click on 'Accept as solution' cheers

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Message 7 of 10
by: simonefaye78
on: 19/07/2013 | 01:41
Hi, you will need to install the correct settings on your phone. You can do this by either texting the word SETTINGS to 2020 or manually using this guide

http://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3...

So anyway...
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Message 8 of 10
by: mufc2011
on: 19/07/2013 | 01:46
~ Internet ~

Text settings to 2020 ~ install ~ & ~ save ~
Power off an then power back on after 30 seconds atleast


•Right then... If that does not work then please look below..


These settings work on almost any mobiles http://bit.ly/giffgaffAPN Or, Maybe your phone is listed below with a step by step guide



~ Some other internet settings ~

~ iPhone 3G/3GS ~ http://bit.ly/giffgaffiphone ~ iPhone 4 ~ http://bit.ly/giffgaffiphone4

~ Android ~ http://bit.ly/giffgaffandroid

~ Samsung Galaxy S2 ~ http://bit.ly/gggalaxys2

~ The Blackberry ~ http://bit.ly/giffgaffblackberry

~ Windows Mobile 6.1 ~ http://bit.ly/giffgaffwindows

~ Windows 8 ~ http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Windows-Phone-8-APN-Settings/td-p/7208544

~ Nokia C3 ~ http://bit.ly/giffgaffnokiac3
~ Nokia C5 ~ http://bit.ly/ggnokiac5
~ Nokia Lumia ~ http://j.mp/giffgafflumia

~Samsung ch@t ~ http://bit.ly/ggsamchat

~ Ipad ~ http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/giffgaffer-s-guide-to-iPad/td-p/2519167




STILL NOT WORKING ~Use the option below~


Delete all settings you have

Internet
~ apn ~
~ data ~
~ wap ~
~ profile settings ~

Power Off for 5 minutes

Power On



~ Type the settings back in your handset ~

Click the banner 'below' to get your free sim with 5.00 free credit
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Message 9 of 10
by: leemg3
on: 19/07/2013 | 02:08

you need to enter the ocrrect settings to get it working. What phone have you got?

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DUDE ORDER ONE!
Message 10 of 10