24-10-2013 14:18 - edited 26-10-2013 17:51
I have tried the instructions on this page -> http://community.giffgaff.com/t5/Settings-for-your
The 'Network Setup' appliation in the app store does not work on a Nokia Lumia 520.
I can see giffgaff (active) in my internet setups and I've tried to check/modify the settings manually but it won't let me open the setup to see the settings. If I go to add the settings manually it tells me there is already a Giffgaff setup listed.
So I've made a new setup with connection name : giffgaff -GPRS (read on another help page)
proxy address: blank
proxy port: blank
network type: IPv4
Authentication type: none
Saved, turn off and on and still no joy.
Also, one more smaller question, can I add a wifi on-off shortcut to the homescreen does anyone know?
Many thanks in advance!
on 24-10-2013 14:19
Check the signal in your area to check for any faults with the network in your area. You can do so by visiting this website www.bit.ly/ggservicestatus
The checker only gets updated once an hour so if your problem has just started, or you’re not sure how long it’s been happening, if it says all is good, keep trying for a while to see if it gets an update.
If everything is alright with the signal in your area then you should try a manual roam which will update your connection with the network. Click on this link to view how to do a manual roam http://is.gd/manualroam.
on 24-10-2013 14:21
Go to Settings.
Choose More Settings.
Choose Mobile networks.
Choose Access Point Names.
Press the Menu button on your phone and choose New APN.
press Name and type giffgaff, then tap OK.
press APN and type giffgaff.com then tap OK.
Press password and type password (the password is "password")
press MMSC and type http://mmsc.mediamessaging.co.uk:8002
press MMS proxy and type 22.214.171.124
Press MMS port and type 8080
Now press the Menu button on your phone again, and choose Save.
Press the little circle to the right of the profile named giffgaff on the list. It should turn green.
Your phone is now set up for giffgaff's internet and MMS settings.
Or try sending a SMS with word settings to 2020
on 24-10-2013 14:42
After settings, there isnt a 'more settings' option. Also, like I said when I try to add the info manually, it says I already have a giffgaff setup added so it wont let me add another =(
on 26-10-2013 17:54
I still can't get online in my Nokia Lumia 520! I'm getting more than a little frustrated with it now.
Please if anyone else can help me, please read my initial post as it explains my problem and the things I have tried but I still can't get on =,[