Got a new iphone5s today, all working fine away fron wifi including the internet but then the Internet has stopped working says its not connected to a server. Checked everything and all fine (as I said it was working). Could it be a 4g/3G issue? Help please
• 1, Turn On airplane mode ( if you have this option ) And then turn Off after about 20 seconds
[ Alternatively ] Take the battery out for 30 seconds and then place in back in and power On the handset Etc ( This option is not for iphones and any other phones that your carnt take or get the battery out the handset )
You should probably check the service status in your area by following this link http://www.bit.ly/ggservicestatus and entering your postcode. This should give you display any local issues, including planned work, as well as indicating signal strength (2G & 3G) & outages.
Gg iphone settings. If you have wifi, you can download the giffgaff app. This can set your apn settings for you, but you will need to set your mms settings manually. Or you can enter all the settings manually. See here.
IOS 7 Settings~Mobile~Mobile Data Network Settings~Cellular~Cellular Data Network
IOS 6Settings~General~Mobile Data~Mobile Data Network Settings~General~Cellular Data~Cellular Data Network
Then enter the settings below.
APN ... giffgaff.com Username ... vertigo Password ... password Visual Voicemail (just leave as is, giffgaff do not support visual voicemail)
APN ... giffgaff.com Username ... vertigo Password ... password MMSC http://mmsc-ac.mms.o2.co.uk:10021/mmsc MMS Proxy 188.8.131.52:8080 Max message size 2097152 MMS UA Prof URL (just leave blank) Do NOT press the " Reset Settings " button when you’ve done this.
Once the settings are in, turn your iphone off ( via the red slider ) till the screen is completely blank. Then reboot. If you do not see the apple logo, the settings will not stick.
Then, press Settings /Messages and ensure that MMS Messaging button is set to ON.
In settings messages turn imessages on.
Please also ensure that the Enable 3G button and the Mobile Data button are set to ON.
Then Settings /Phone And check My Number is correct
Go to Settings /Carrier and switch automatic On. The carrier should then show O2-UK
Also note that Picture messages cost 16p and are not included in any goodybags.
Also the mms must be kept under 300 kb in file size.
To set up imessage.
Make sure you are running the latest ios software. Select settings Select messages Enable imessage You should see a message saying activating Scroll the page up. You will see. Send and receive. Click on addresses. On that page you will see your phone numbers and email addresses. Thats it.
Plenty of credit and a £5 goody bag with 10mb left (this is show in red on the dashboard any idea why) I have used 10mb today. Service ok using my wife's iPhone to post this note and she's on Giffgaff too