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Started by: 88ryan88
On: 10/03/2014 | 18:27
Replies: 14
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by: 88ryan88
on: 10/03/2014 | 18:27
Blackberry won't let me connect to internet
Message 1 of 15
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by: carl201012
on: 10/03/2014 | 18:28
Check Internet settings:

You'll need to add some settings (called an APN) manually for your phone to access the internet and send/receive MMS messages on giffgaff. Here's details of how to do that for most phones -

Android - http://goo.gl/iEsCXZ
iPhone - http://goo.gl/DIfHbx
Blackberry - http://goo.gl/Nnr5KX
Nokia Lumia - http://goo.gl/yInbYG
Windows - http://goo.gl/l5GSJS
Other phones - http://goo.gl/t3UbYT

Hope this helps,

Have a good day
Get a free giffgaff Sim
Message 4 of 15
by: weemag
on: 10/03/2014 | 18:27
text settings to 2020
Message 2 of 15
by: rishilharen
on: 10/03/2014 | 18:28
Hi.

Text 'Settings' to 2020.

Good luck! Smiley Happy
Please don't forget to leave me some kudos if I helped! Smiley Happy Happy giffgaffing and use the link below for a free sim with £5 credit!

Get a free giffgaff Sim
Message 3 of 15
Highlighted
by: carl201012
on: 10/03/2014 | 18:28
Check Internet settings:

You'll need to add some settings (called an APN) manually for your phone to access the internet and send/receive MMS messages on giffgaff. Here's details of how to do that for most phones -

Android - http://goo.gl/iEsCXZ
iPhone - http://goo.gl/DIfHbx
Blackberry - http://goo.gl/Nnr5KX
Nokia Lumia - http://goo.gl/yInbYG
Windows - http://goo.gl/l5GSJS
Other phones - http://goo.gl/t3UbYT

Hope this helps,

Have a good day
Get a free giffgaff Sim
Message 4 of 15
by: eyra
on: 10/03/2014 | 18:28
Hello Ryan
Do you have the correct settings? Please text "settings" to 2020 to confirm
Also do you have BB add on? If not, try using opera mini
Hope it helps
If I helped you today, don't forget to KUDOS me! To get your free sim with £5 free credit click here http://giffgaff.com/orders/affiliate/eyra
Message 5 of 15
by: sick_p
on: 10/03/2014 | 18:28
Have u got the blackberry add-on?
Don't forget to Kudo me if I've been helpful and mark as solution where appropriate :-)
Message 6 of 15
by: sumi_00x
on: 10/03/2014 | 18:29

You should refresh or leave it on charge. Make sure Your Internet is on & text 2020 Smiley Wink Hope this helps xD

Message 7 of 15
by: natty88
on: 10/03/2014 | 18:30
If you didn't get the blackberry plan goodybag use wifi download mini opera for internet use wont get bbm
Get a free giffgaff Sim
Message 8 of 15
by: w69d
on: 10/03/2014 | 18:33
Hi , below the BB OS 10 phones
you will need to have the New BB Goodybag plan to use your BB browser and other BB services

( https://giffgaff.com/auth/login?redirect=buy/blackberry-plan
which now includes the add-on )

if you haven't got the BB Goodybag
check here
http://giffgaff.com/dashboard/?m=0
and here
https://giffgaff.com/orders/history

then you will need to download and use opera mini browser

click the link for more info about using your BB phone without a BB Goodybag Plan (without the included £2.50 add-on )

https://sites.google.com/site/blackberrysettings/

For OS 4 & 5 devices
8520 : 9300 :9700 :9780

From the Home screen,
Click - Options.
Click - Advanced Options TCP
Type in the APN - giffgaff.com
Username - giffgaff
Password - password
Press the Menu key and select Save.

For OS 6 & 7 devices
9900 :9800 :9860 :9320 :9360

From the home screen
Select Options - Device
Advanced System Settings - TCP/IP
Type in the APN - giffgaff.com
User name - giffgaff
Password - password
Press the BB Menu key and select Save.

Ôpera mini browser link
http://www.opera.com/mobile/download/blackberry/



If you have just bought the BB Goodybag plan ( which has the BB addon included )

then it can still take up to 24 hours for Blackberry Internet Services to work correctly. If it has been more than 24 hours

then you may need to do a battery pull
see here details from this link
http://bit.ly/ggbbbrowser
Message 9 of 15
by: 88ryan88
on: 10/03/2014 | 18:40
I assess the internet on my blackberry so not sure how to do it using a friends phone at moment
Message 10 of 15