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Started by: originalice
On: 04/06/2011 | 10:43
Replies: 9
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by: originalice
on: 04/06/2011 | 10:43

My Internet never seems to work after I top up with a 10 pound goodybag , why is this ????

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by: jlawes20389
on: 04/06/2011 | 10:44
Have you set up your internet settings correctly? what phone do you have
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Message 2 of 10
by: originalice
on: 04/06/2011 | 10:46

LG , I've looked on the help page but I cant find anything on there to get the Internet

Message 3 of 10
by: jlawes20389
on: 04/06/2011 | 10:47
which model LG is it?
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Message 4 of 10
by: gawright
on: 04/06/2011 | 10:47
Have you configured it to use the giffgaff internet settings?

See http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Definitive-APN-Settings-list/m-p/1279#M8

or post your phone model for more specific help

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Message 5 of 10
by: berniethebolt
on: 04/06/2011 | 10:49

Has your internet ever worked? Your question implies that it stops working after you buy a goodybag!

 

Have you input the giffgaff data settings from here: http://bit.ly/giffgaffAPN - Definitive APN Settings

Get a free Giffgaff Sim
Click the button above to order a normal SIM with £5 bonus credit when you activate with a £10 topup.
iPHONE 4 - Click Here and fill out the order form. I will send you a microSIM with £5 bonus credit by First Class Post.
Message 9 of 10
by: jamesd2010
on: 04/06/2011 | 10:51
Hi there, this is because you need to enter the Internet settings for your device, you should try texting 'settings' to 2020. Or specify the device you have and model so we can help further. If both these options don't work you'll need to enter the following settings manually:


Manual Settings:

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10
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