Knowledge Base


Started by: amiejacklin91
On: 05/02/2014 | 01:02
Replies: 3

by: amiejacklin91
on: 05/02/2014 | 01:02
I just received a text message saying id used up all my data allowance in my goody bag. So therfore I added £10 credit to my to my phone to be able to a browse online. When I type in the internet search bar it directs me straight to giffgaff top up account. Whyis? THANKS
Message 1 of 4
by: richti
on: 05/02/2014 | 01:06
Try restarting your phone m8.
Message 2 of 4
by: ladyice
on: 05/02/2014 | 01:09

maybe its not gone thuo yet could take a few hours but you could check your balance *100# to see if its in hun?

Message 3 of 4
by: sloz
on: 05/02/2014 | 01:10
Is the credit registering on your phone when you dial *100#
Try a reboot to kick start a fresh connection
Also clear history data and cookies in safari settings
Get a free giffgaff Sim
Message 4 of 4