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Started by: natashabegum7866
On: 06/03/2019 | 11:13
Replies: 4
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by: natashabegum7866
on: 06/03/2019 | 11:13

My internet is very slow when am paying £25 each month?????????

Message 1 of 5
by: danhamman
on: 06/03/2019 | 11:14

@natashabegum7866wrote:

My internet is very slow when am paying £25 each month?????????

Slow all the time?

Or slow once your used your 20GB full speed data?

.:.
Message 2 of 5
by: eddiehk6
on: 06/03/2019 | 11:24
hi @natashabegum7866

What phone do you have?

Which data symbols are shown in your status bar? G / E / 3G / H / 4G / LTE?

How much of your 20GB always on allowance have you used? https://giffgaff.com/dashboard

Can you double check your phone is correctly configured for mobile data? http://giff.ly/gg_settings

And ensure that 4G / LTE is selected in the phone's 'network mode'

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Message 5 of 5