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Invalid voucher number

Started by: ioanaaa
On: 29/11/2012 | 22:17
Replies: 11
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by: ioanaaa
on: 29/11/2012 | 22:17

 

Hello,

 

I bought today a giffgaff top up voucher but everytime I enter it it says 'invalid top up voucher'. I even went back to the shop and asked them, but the payment was successful so they couldn't do anything about it. Can you please tell me what I should do. 

p.s. it expires today so I need quick help 

 

Many thanks 

Message 1 of 12
by: worsdall
on: 29/11/2012 | 22:17
They're experiencing technical difficulties today! Hang on for 24 hours before trying again. If not, contact an agent, via the 'my giffgaff' page
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Message 2 of 12
by: jaydean38
on: 29/11/2012 | 22:18

Hi sorry to hear this but Unfortunately Giff Gaff are having few issues at the moment..with Delayed goodybags,
top ups and activations so give it a few hour and try again.

Hope this helps and you get it sorted... Have a great Day Smiley Happy

Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
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Message 4 of 12
by: kennethbaker66796679
on: 29/11/2012 | 22:18
There is currently issues with this, Be patient it will be fixed ASAP Smiley Happy then your find its all working ok Smiley Happy
Kendo Smiley Happy I got them moves like Jagger
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Message 5 of 12
by: dfg10
on: 29/11/2012 | 22:18
as there are issues today try again later
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Message 6 of 12
by: backdrifters
on: 29/11/2012 | 22:18
There have been balance, activation, top up and goodybag issues today. Check here to see the latest update:

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Goodybags-issues-29-11-2012/m-p/688203...
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Message 7 of 12
by: bower12
on: 29/11/2012 | 22:19
I'm having the same problem
Message 9 of 12
by: abbeyymae7
on: 29/11/2012 | 22:21
i had the same problem but theyre havin some technical issues so try tomorrowSmiley Happy
GIVE ME KUDOS IF I HELPED (STAR AT THE BOTTOM OR MARK SOLUTION AS ACCEPTED) Smiley Very Happy xox

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Message 10 of 12