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Iphone 3G whatsapp and facebook help

Started by: sephrenia
On: 11/11/2012 | 14:53
Replies: 6
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by: sephrenia
on: 11/11/2012 | 14:53
Hey everyone,

I've tried every guide, made sure all settings are correct, reinstalled the apps and updated to ios6 and I still can't send pictures through whatsapp or to facebook through my phone. I give up, can anyone help?
Out of my mind, please leave a message.
Message 1 of 7
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by: gaffout
on: 11/11/2012 | 14:55
iPhone apps not working (Facebook, youtube, whatsapp and others)

Check if you have a profile APN installed. They have been known to cause certain apps problems.

Go to:
settings
general
profiles (at the bottom of list)

Click profiles and remove any profile saying O2/giffgaff

Now enter below manually

APN - giffgaff.com
Username - giffgaff
Password - password

MMS Settings

APN - giffgaff.com
Username - giffgaff
Password - password
MMSC - http://mmsc.mediamessaging.co.uk:8002
MMS Proxy - 193.113.200.195:8080
Max message size - 307200
MMS UA Prof URL - [blank]

Turn phone off and back on and you're in business!!



In the extremely unlikely event above doesn't work (it does for me perfectly on my iPhone 4) see the below thread for an alternative solution involving the onavo app.

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/iOS-6-Whatsapp-Photo/m-p/6087424#M...
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 2 of 7
by: gaffout
on: 11/11/2012 | 14:55
iPhone apps not working (Facebook, youtube, whatsapp and others)

Check if you have a profile APN installed. They have been known to cause certain apps problems.

Go to:
settings
general
profiles (at the bottom of list)

Click profiles and remove any profile saying O2/giffgaff

Now enter below manually

APN - giffgaff.com
Username - giffgaff
Password - password

MMS Settings

APN - giffgaff.com
Username - giffgaff
Password - password
MMSC - http://mmsc.mediamessaging.co.uk:8002
MMS Proxy - 193.113.200.195:8080
Max message size - 307200
MMS UA Prof URL - [blank]

Turn phone off and back on and you're in business!!



In the extremely unlikely event above doesn't work (it does for me perfectly on my iPhone 4) see the below thread for an alternative solution involving the onavo app.

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/iOS-6-Whatsapp-Photo/m-p/6087424#M...
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 2 of 7
by: sloz
on: 11/11/2012 | 15:05
This will fix errors on apps and sites with iPhones (including ios6)

( note if you don't have any profile installed go straight to reset network settings)

REMOVE ANY PROFILE FIRST
Go to
Settings
General
Profiles ( near the bottom)
Click profiles and remove any that are there

NOW RESET NETWORK SETTINGS
go to
Settings
General
Reset ( at the bottom of the page)
And click reset network settings

Once the phone restarts go to
Settings
General
Mobile data (or celular or celular data or network)
Mobile(or celular) data network ( scroll down if not visible)

And change the mobile data and mms apn 's
From idata.o2.co.uk
To giffgaff.com
dont click reset

ADDED FIX IF THE ABOVE DOSNT WORK
install the
onavo extend app or
Snappli app
from the Apple Store and install the giffgaff profile via the apps

IMPORTANT... Skygo and tvcatchup won't work with the onavo profile installed

Skygo won't work but tvcatchup will with the snappli profile installed
Get a free giffgaff Sim
Message 3 of 7
by: nellisere
on: 11/11/2012 | 15:07
If you have the profile from the text installed, remove it and input the APN settings manually
APN - giffgaff.com
Username - giffgaff
Password - password
Get a free Giffgaff Sim
If i have helped you at all, please click on the kudos button, it would make my day Smiley Very Happy
Message 4 of 7
by: adscan
on: 11/11/2012 | 15:08
what phone are you using? you need to input the gg APN settings
Message 5 of 7
by: sephrenia
on: 11/11/2012 | 15:44
@gaffout - it took a lot of fiddling about with removing giffgaff profile and manually entering settings after installing onovo but I dd it, thank you! Thank you also to everyone else who replied Smiley Happy
Out of my mind, please leave a message.
Message 6 of 7
by: fazzy_b
on: 11/11/2012 | 15:46

you need to put in the giffgaff APN settings for it to work 

Message 7 of 7