Put the settings in manually.
This method is valid for all versions of iOS including iOS7
Step 1: Firstly, check whether you have an old profile. Head to Settings > General > Profile. If you can't see "Profile" move on to step 2. If you can see an old giffgaff profile, tap it and press "Remove".
Step 2: Go back to Settings > General and press "Reset". Don't worry, this doesn't delete any of your personal belongings.
Step 3: Hit "Reset Network Settings" and follow through. Note that this will delete your WiFi passwords! You may need to enter your passcode, at which point your iPhone will reboot.
Step 4: Go back to Settings > General > "Mobile Data" or "Network" (depending on your iOS version). For IOS7 Go to Settings > Mobile
Step 5: Tap "Mobile Data Network". Now under "Mobile Data" enter:
APN - giffgaff.com
Username - vertigo
Password - password (this should already be entered by default)
Leave Visual Voicemail as it is.
Step 6 (Almost there): Scroll down. Under MMS enter:
APN – giffgaff.com
Username – vertigo
Password – password (again, this is the default)
MMS Proxy: 18.104.22.168:8080
MMS Max Message Size - 2097152
MMS UA Prof URL (just leave blank)
Do NOT press the " Reset Settings " button when you’ve done this.
Once the settings are in, turn your iphone off ( via the red slider ) till the screen is completely blank. Then reboot. If you do not see the apple logo, the settings will not stick.
Then, press “ Settings “…“ Messages “ and ensure that " MMS Messaging " button is set to ON.
In " settings " " messages " turn imessages on.
Please also ensure that the " Enable 3G " button and the " Mobile Data " button are set to ON. (Press Settings, then General, then Mobile Data, or for IOS 7 Press Settings, then Mobile)
Then " Settings " ... " Phone " .... And check " My Number " is correct
Go to " Settings " ... " Carrier " and change to O2-UK.
Depending on your iPhone iOS version and international language ""British English"" Or ""English""
Settings~Mobile~Mobile Data Network
Settings~Cellular~Cellūlar Data Network
Settings~General~Mobile Data~Mobile Data Network
Settings~General~Cellūlar Data~Cellular Data Network
Settings~General~Network~Mobile Data~Mobile Data Network
Settings~General~Network~Cellular Data~Cellular Data Network
Now check your settings are the same as these ,these are latest APN Settings for the iPhone which are slightly different to the normal ones and are the same as the iPhone app http://itunes.com/apps/giffgaff/mygiffgaff recommends / uses Which you can also use to get the Internet settings (but you'll still need the mms settings added manually )
please can you first reset the network settings as this can solve many problems with no Internet or can't send picture messages
Settings ~ General ~ Reset ~ Reset Network Settings
(once pressed the iPhone should reboot by itself )
Once the iPhone has automatically restarted goto the apn settings page
• Username =vertigo
•mms Prōxy = 22.214.171.124:8080
•mms Max Message Size = 2097152
•mms ua Prof URL (just leave blank)
After editing the settings just press the Home Button (don't press the reset tab) ,Now please reboot your iPhone
(((General info : The text to 2020 won't install the mms settings on an iPhone , but will only install the (--older unsigned-- ) Internet ones, which will have giffgaff instead of the new username of vertigo
MMS will NOT work unless 3G / mobile data is ON
Lastly check that the MMS button in the Settings. (Settings~Messages) Make sure MMS Messaging is set to ON.
And remember that MMS / Picture Messages cost 16p (24p for none uk networks )and are not included in any Goodybag ( Mobile Data must be on to receive MMS messages)