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Iphone 4 unlocked but no service

Started by: mollycrook
On: 02/11/2012 | 06:04
Replies: 10
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by: mollycrook
on: 02/11/2012 | 06:04
I unlocked my partners Iphone 4 yesterday (officially through orange) to work on O2. I activated my sim a few weeks ago and transferred my old number accross but the sim is just showing 'No service'. Any ideas!?
Message 1 of 11 (374 Views)
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by: erasure454545
on: 02/11/2012 | 06:18
Best Answer
Accepted by a_rachel (former giff-staffer)
‎21-08-2015 01:01

hi logg on to  MY giffgaff  there you will find your account details if  everything seems normal i recommend  asking an agent why no service  

Get a free giffgaff Sim
Message 4 of 11 (372 Views)
by: lemon444
on: 02/11/2012 | 06:12
When did you transfer your old network number onto the giffgaff sim?

Does the sim work in another unlocked mobile?
Get a free giffgaff Sim
Message 2 of 11 (368 Views)
by: mollycrook
on: 02/11/2012 | 06:16
Probably around 2 weeks ago. We were waiting for orange to unlock the iphone.
Not tried it in another handset, dont have another handset :-/
Message 3 of 11 (363 Views)
by: erasure454545
on: 02/11/2012 | 06:18
Best Answer
Accepted by a_rachel (former giff-staffer)
‎21-08-2015 01:01

hi logg on to  MY giffgaff  there you will find your account details if  everything seems normal i recommend  asking an agent why no service  

Get a free giffgaff Sim
Message 4 of 11 (373 Views)
by: mollycrook
on: 02/11/2012 | 06:21
Thanks, have done that Smiley Happy
Message 5 of 11 (358 Views)
by: bengalknights
on: 02/11/2012 | 06:31
Message 6 of 11 (348 Views)
by: mollycrook
on: 02/11/2012 | 06:36
Tried the above. Still nothing, saying 'sim not provisioned' on network in settings
Message 7 of 11 (345 Views)
by: nigelhayman
on: 02/11/2012 | 07:30
Try your sim in a friends phone or go into a Phones4u shop and they will test free of charge today. Good luck!
Message 8 of 11 (330 Views)
by: ste44444
on: 02/11/2012 | 07:59
first try the sim in another phone then contact a agent
Get a free giffgaff Sim
Message 9 of 11 (323 Views)
by: sam1128
on: 02/11/2012 | 08:14
Sim may not be activated mate ...
Sim not provisioned means its not active ..,

Can you see any credit online ?


just check your My Giffgaff page under your balance/goodybag

https://giffgaff.com/dashboard

See you account history and transactions for goodybags :

https://giffgaff.com/account

Get a free giffgaff Sim

Message 10 of 11 (318 Views)