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Iphone not Able to Complete Activation Process

Started by: talkinglife
On: 04/02/2014 | 11:31
Replies: 8
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by: talkinglife
on: 04/02/2014 | 11:31

Hi

 

I have just registered by Giff Gaff Sim and put it into my Mum's old Iphone 4s (was on 02)

 

But I have got this error message:-

 

This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorises service provider for more infomation.

 

Has anyone else had this issue? Is it that I need to get the phone unblocked or replace the phone? It was working last week!

 

Thanks

 

Katy

Message 1 of 9 (3,825 Views)
by: akowk
on: 04/02/2014 | 11:32
You should follow the instruction and take it to apple or any o2 shop to have it activated.
Message 2 of 9 (3,822 Views)
by: nigelbrooks
on: 04/02/2014 | 11:33

Try activating over wifi or (as some have found successful) using iTunes.

100% OF MY SIM ACTIVATION PAYBACK IS DONATED TO CHARITY
Please, click on the banner below to get your free SIM and help boost the donation
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Message 3 of 9 (3,817 Views)
by: smithz
on: 04/02/2014 | 11:34
Use different browser or wait a little while
Message 4 of 9 (3,813 Views)
by: w69d
on: 04/02/2014 | 11:38
have you tried using an o2 simcard (from a friend )
Message 5 of 9 (3,809 Views)
by: nityakalyani
on: 04/02/2014 | 12:20
I've got the same problem. How did u sort it?
Message 6 of 9 (3,793 Views)
by: talkinglife
on: 06/02/2014 | 12:09

HI

 

I haven't yet, nothing has worked. I'm not getting a different error message - I think its because I need to get my phone unlocked which I am currently doing. Will let you know how I get on.

Message 7 of 9 (3,747 Views)
by: pappushooter
on: 06/02/2014 | 13:18
is your phone locked mate??

For using giffgaff it needs to be unlocked or locked to O2 only
Message 8 of 9 (3,744 Views)
by: gemmaedwards
on: 06/02/2014 | 13:21
if it was on 02 and still is then your giffgaff sim will run on it..
have you tryed to activated it again? coz its just the sim your activating not the phone. u may have a faulty sim, if you have a spare giffgaff sim around try doing a sim swop
Get a free giffgaff Sim
Message 9 of 9 (3,742 Views)