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Keep my number

Started by: williamk1
On: 26/05/2015 | 14:15
Replies: 7
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by: williamk1
on: 26/05/2015 | 14:15
Been trying to keep my old number for five days, keep getting the same message.Sorry something went wrong with your transfer request please try again later.
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by: jumbo4
on: 26/05/2015 | 14:18

hi

is your sim fully active?

see porting your number: http://giffgaff.com/support/transfer
ask an agent for more help here: https://giffgaff.com/support/ask/transfer

Get a free giffgaff Sim
Message 3 of 8
by: mcilwraith
on: 26/05/2015 | 14:17

most of the time this can be caused by something trivial like the date it has to go in exactly right eg 26/05/2015 or an incorrect pac code

Message 2 of 8
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by: jumbo4
on: 26/05/2015 | 14:18

hi

is your sim fully active?

see porting your number: http://giffgaff.com/support/transfer
ask an agent for more help here: https://giffgaff.com/support/ask/transfer

Get a free giffgaff Sim
Message 3 of 8
by: mfish
on: 26/05/2015 | 14:18
Hi, try another browser like chrome or firefox.
if you need to contact the agents to check and reset your links
https://giffgaff.com/support/ask
Get a free giffgaff Sim
Message 4 of 8
by: kath72
on: 26/05/2015 | 14:19

If you have access to another browser try using that.. I find the GG website is more stable on Chrome than Explorer

Message 5 of 8
by: star1000
on: 26/05/2015 | 14:20

Transfer you mobile number to giffgaff guide here will help you http://community.giffgaff.com/t5/Getting-started/How-can-I-transfer-my-mobile-number-to-giffgaff/ta-... All so retry it with with a different browser.

Get a free giffgaff Sim
Message 6 of 8
by: leagrave
on: 26/05/2015 | 14:24
Try clearing your browser history, cache and cookies or use a different browser such as chrome or firefox.
Message 7 of 8
by: mba_263
on: 26/05/2015 | 14:32
please double check the date as this is the most common problem.

DD/MM/YYYY
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If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263
Message 8 of 8