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Keep number after 2 1/2 of not using sim

Started by: ameerp97
On: 31/03/2016 | 01:30
Replies: 5
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by: ameerp97
on: 31/03/2016 | 01:30
I have not used my giftgaff sim since Aug 2013. I want to use it now so I put it in my phone but I keep getting no service. How can I use the sim with my old number?
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by: richardglover65
on: 31/03/2016 | 01:35

Hello,

 

I'm afraid to say that after 6 months of non-use, sims are deactivated and your number will be permanently lost.  This is done by all PAYG networks, I believe.

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by: richardglover65
on: 31/03/2016 | 01:35

Hello,

 

I'm afraid to say that after 6 months of non-use, sims are deactivated and your number will be permanently lost.  This is done by all PAYG networks, I believe.

Message 2 of 6
by: dbcooper_
on: 31/03/2016 | 01:36
Sorry the number is now gone forever if the SIM isn't used in six months. The number is recycled and there is no way you can use it again. You can activate a new SIM for a new number if that is suitable

https://community.giffgaff.com/t5/Blog/Recycling-mobile-numbers-giffgaff/ba-p/8211666

Get a free giffgaff Sim
Message 3 of 6
by: ameerp97
on: 31/03/2016 | 01:37
Ok, thanks very much!
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by: tahmid_786
on: 31/03/2016 | 01:59
You're welcome, feel free to ask anything else
Please KUDOS me and choose this as 'BEST ANSWER' if this has helped. Thanks
Want a 1st class sim straight at your doorstep? PM (private message) me.
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Message 5 of 6
by: neelo7
on: 31/03/2016 | 02:05

Ask An Agent:
https://giffgaff.com/support/ask
The agents will get back to you within 24 hours.
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