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Keeping Old Number

Started by: leahfitzsimons
On: 30/11/2012 | 09:18
Replies: 8
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by: leahfitzsimons
on: 30/11/2012 | 09:18
I'm thinking about buying a new iPhone 4S and have worked out the best network for me would be on the giffgaff £12 goodybag... but would I be able to keep my old number? It would be really useful to me. Thank you to anyone who could help!
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by: jmistry
on: 30/11/2012 | 09:19

Yes you can keep your old number just ask your old provider for your PAC Code then follow the guide here when you are ready

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127

Get a free giffgaff Sim
Message 2 of 9
by: jmistry
on: 30/11/2012 | 09:19

Yes you can keep your old number just ask your old provider for your PAC Code then follow the guide here when you are ready

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127

Get a free giffgaff Sim
Message 2 of 9
by: nate37
on: 30/11/2012 | 09:19

How to transfer your number http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127

 

To transfer a number to Giffgaff, you need to get a Porting Authorisation Code (PAC) from your old network,
by calling them up and asking for it.

Once you receive this it is valid for 30 days before you have to request another one. When you get the PAC enter it into this page: http://giffgaff.com/support/transfer  Or use the ‘transfer my number to giffgaff’ link on the bottom LHS of My Giffgaff.

 

 

Get a free giffgaff Sim
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Message 3 of 9
by: dugblare
on: 30/11/2012 | 09:20 edited: 30/11/2012 | 09:21

 

Porting old number to GiffGaff
http://support.giffgaff.com/app/answers/detail/a_id/96/kw/transfer%20your%20number/r_id/166

On the day of transfer (port-in) you will experience a loss of service at some stage between the hours of approximately 9am and 9pm. As the process is dependent on your old Service Provider releasing your number, GG cannot offer assurances about the length of time you will be without service.

Watch out for an error message on your screen - when you lose service, you will see an error message similar to 'SIM card registration failed.' At this point, put your new SIM into your mobile.

Keep switching your mobile on and off. During the afternoon, switch the mobile off/on several times - the act of switching the mobile on causes a network search to start - until the transfer is completed this search will fail. When the number transfer is complete GG will send you an email notification via My giffgaff, you will see giffgaff on the screen after switching your mobile on.

 

 

Message 5 of 9
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by: mrcheerful
on: 30/11/2012 | 09:20

Hello Smiley Happy

Yes you can bring your number with you. Please see this link for full information on the process: Bringing my number

Was your query resolved? please click ''solutions & kudos'' Smiley Happy .Get a free giffgaff Sim
Message 6 of 9
by: scottydodds
on: 30/11/2012 | 09:21
Yes u can u just type in when u activate ur sim
Message 7 of 9
by: scottydodds
on: 30/11/2012 | 09:26
Sorry I ment say u will also need a puc from ur network
Message 8 of 9
by: garyf1973
on: 13/06/2013 | 20:55
I had a giffgaff sim card and was using it I damaged it by mistake I activated another but want to keep my old number how do I go about doing this
Message 9 of 9