Get Help
Community

Keeping my number

Started by: mayvish11
On: 14/09/2013 | 20:53
Replies: 11
Reply

Go to solution
by: mayvish11
on: 14/09/2013 | 20:53
How can i keep my number and where to call
Message 1 of 12 (146 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: nayir_123
on: 14/09/2013 | 20:55
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01
Hello, in order to transfer your number over to Giffgaff, you must have:
1) An Active Giffgaff Sim
2) A valid PAC Code

You need to contact your previous network provider and ask them to give you your PAC Code. You then need to follow the steps in this guide to transfer your number over to Giffgaff:
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127


Note that number transfers do not take place over the weekends.
If I have helped, please give me a Kudos. Smiley Happy Order your FREE Giffgaff Sims from Below:
Get a free giffgaff Sim
Message 3 of 12 (177 Views)
by: avid_fan
on: 14/09/2013 | 20:55
See how to keep your number http://giff.ly/keepnumber

Get a free giffgaff Sim
Message 2 of 12 (142 Views)
by: nayir_123
on: 14/09/2013 | 20:55
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01
Hello, in order to transfer your number over to Giffgaff, you must have:
1) An Active Giffgaff Sim
2) A valid PAC Code

You need to contact your previous network provider and ask them to give you your PAC Code. You then need to follow the steps in this guide to transfer your number over to Giffgaff:
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127


Note that number transfers do not take place over the weekends.
If I have helped, please give me a Kudos. Smiley Happy Order your FREE Giffgaff Sims from Below:
Get a free giffgaff Sim
Message 3 of 12 (178 Views)
by: dieter1
on: 14/09/2013 | 20:56

contact your previosu network provider to get this 

If I have helped please KUDOS me to the left and accept as solution if I have solved your problem/query
Get a free giffgaff Sim
Message 4 of 12 (136 Views)
by: figment_uk
on: 14/09/2013 | 20:56

mayvish11 wrote:
How can i keep my number and where to call

To bring your mobile number to giffgaff,  you need to:

 

  1. Activate and top-up a giffgaff SIM - this will give you a new (albeit temporary) number. The credit you add now will be carried forward when the port is complete, so you won't lose it.

  2. Contact your current Service Provider and request a PAC (Porting Authorisation Code) to transfer (port-out) your number to another network.PACs are valid for 30 days from the issue date.

  3. Make sure your giffgaff account and SIM has been fully activated - allow at least 24 hours after the SIM has started working before requesting the transfer. Trying before this may result in problems accessing the transfer request form.

  4. Log in to your account, then go to:http://giffgaff.com/support/portin
    Note: Transfers are only carried out on normal weekdays, not on Saturday, Sunday or public holidays.

 

Remember to backup your contacts and data on your old SIM before proceeding with the transfer..

 

This guide provides full details of the process http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-mobile-number/ta-p/3521127

 

Please note: You can only transfer (port) a number from one UK network to a different UK network. You cannot port a number from one network to the same network (e.g. giffgaff to giffgaff), or to/from a non-UK provider's network.

Message 5 of 12 (135 Views)
by: lawli56
on: 14/09/2013 | 20:57 edited: 14/09/2013 | 20:58

If you are porting in your old number from a different network you need to get a PAC code from your previous supplier. Then go here:

 

http://giffgaff.com/support/portin

 

This link should tell you all about it.

 

http://community.giffgaff.com/t5/Using-giffgaff/Porting-in-explained/ta-p/4221529

~*Celia*~ If my answer helped solve your problem let me know by giving kudos.
Order a Free Sim and get £5 FREE CREDIT when you activate it with £10.
Message 6 of 12 (132 Views)
by: mazza2010
on: 14/09/2013 | 20:58
Message 7 of 12 (127 Views)
by: headcell
on: 14/09/2013 | 20:58
Hello and welcome to giffgaff.

If you want to bring your number into giffgaff, then to port in you need to request a PAC number from your current provider. Have a look at the guide here: http://bit.ly/ggkeepmynumber

Your current network should be able to text a PAC to you within 24 hours or email one within 48 hours. However, some are more willing than others, so be prepared to chase, especially the smaller networks.

If you want to take your giffgaff number to a different network, you can request a PAC number here http://giffgaff.com/help/pac-code-request or by dialing 43431.

HTH
Message 8 of 12 (122 Views)
by: mathew40
on: 14/09/2013 | 20:58
Hi there.
To transfer your old number to giffgaff,you need a pac code,from your old network provider.
Please check out the link below,thanks.

http://bit.ly/ggkbkeepnumber
Click Onto My Banner Below And Order ANY FREE Sim Card With £5 FREE Credit
Message 9 of 12 (121 Views)
by: bigjohnhall
on: 14/09/2013 | 21:00
ask your old provider for a PAC then when your giffgaff sim is activated login to your giffgaff dashboard and use the transfer your number link
Get a free giffgaff Sim
Message 10 of 12 (117 Views)