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Keeping my same number

Started by: kellyandben18
On: 10/12/2018 | 06:12
Replies: 5
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by: kellyandben18
on: 10/12/2018 | 06:12

How do I keep my same giff gaff number do I still need get a pac code from giffgaff 

Message 1 of 6
by: tonychurm39
on: 10/12/2018 | 06:22
Hello
Are you wishing to take your number to another network? A PAC code will be needed if so.. get one by calling 43431 and option 2
Message 2 of 6
by: johna002
on: 10/12/2018 | 06:30

@kellyandben18 wrote:

How do I keep my same giff gaff number do I still need get a pac code from giffgaff 

HI there - do you mean to go to another network? If so get your PAC on the link below.....

 

https://giffgaff.com/index.php/profile/details#take-my-number

 

If however you want to keep your number on a new SIM from giff gaff then you do not need a pac you just need to do a SIM swap - see below.....

 

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

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Message 3 of 6
by: robertmahony
on: 10/12/2018 | 06:43

You only need a PAC code if you're taking your number to another mobile provider.

Message 4 of 6
Highlighted
by: clikasarus
on: 10/12/2018 | 06:47
@kellyandben18 Hi welcome to giffgaff and the community

If staying with giffgaff and you are simply changing phones you would do a simswap

•Here is a handy video & a guide to assist⬇️

https://m.youtube.com/watch?v=s1QoXIl6xEM

If leaving giffgaff you would need a pac code

• You can request your Pac Code here⬇️

http://giffgaff.com/help/pac-code-request

I hope this helps
Get a free giffgaff Sim
Message 5 of 6
by: bladerunner929
on: 10/12/2018 | 07:22

@kellyandben18 hi if moving to another network you will need a pac you can get this by calling 43431 and following the prompts

 

If you are staying with giffgaff but need a new sim due to size or fault you do a sim swap

 

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

 

If you have a second account then unfortunately you cannot move the number from another giffgaff account to it unless you firstly port it out to another network and then port it back to this new account. You will require a pac from both giffgaff to take it out and then a pac from the other network to bring it back. 

Message 6 of 6