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Long time Giffgaffer -- New Giffgaff Samsung S5

Started by: paddy_1
On: 01/09/2014 | 20:35
Replies: 11
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by: paddy_1
on: 01/09/2014 | 20:35

I have been with Giffgaff many years and have just recieved my S5 purchased through Giffgaff.

It has come with a 4g sim (my current is 3g)

 

How do I register the new sim on the same account and transfer my existing goodbag to it? (Then upgrade to a 4g goodybag).

 

Regards.

Message 1 of 12
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by: diwatty
on: 01/09/2014 | 20:42

Hi,

I hope your happy with your purchase. 

 

You will need to do a simswap which will allow the transition of your number,goodybag and credit to your new simcard.

 

Follow this guide here for more infomation: http://community.giffgaff.com/t5/Tips-Advice/How-to-use-SIM-Swap/td-p/6885194

 

But more or less...

Log out of your giffgaff account. 

 

Click on activate sim on giffgaff.com

 

It will then ask you if you have a giffgaff account or not. (Select i have on already and log in)

 

This is where SIM swap starts. It will confirm that you want to swap sims. 


After you select swap sim and confirmed it the old sim will deactivate and the new one will begin setting up.

 

 Put the new SIM into your phone, it takes around 30 mins to activate or less if your lucky! Most cases it takes 10 mins.

 

Then thats that! your all set.

 

 You will need to wait for your current goodybag to expire before you can access the new 4G goodybags.

 

Hope this helps!

Silver Approved Helper.
Message 9 of 12
by: bengalknights
on: 01/09/2014 | 20:36

To do a sim swap which will swap your sims over - http://bit.ly/giffgaffswap

For this you require a spare sim
Get a free giffgaff Sim
Message 2 of 12
by: miaoxian1
on: 01/09/2014 | 20:37
Hi just Login and activate sim and it should swap
Get a free giffgaff Sim
Message 4 of 12
by: headcases
on: 01/09/2014 | 20:37
Don't worry, you can have a 4G phone, a 4G SIM , be in a 4G area and still buy a 3G goodybag.
All the SIM cards that we are sending now are working on both 3G and 4G so it will really depend from the goodybag you buy.
If you are buying a 3G goodybag with a 4G SIM, you will receive 3G data and your phone won't connect to 4G
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 5 of 12
by: aaqsa
on: 01/09/2014 | 20:37
You will need to do sim swap

http://bit.ly/giffgaffswap
Get a free giffgaff Sim
Message 6 of 12
by: no51get
on: 01/09/2014 | 20:39

If you have an old SIM and now want a micro or nano SIM and don't want to cut the SIM yourself or create a new account? Or you may have ordered the wrong sim in the first place. Or maybe you just need a new sim card cos you had an argument with the other half (LOL), .Your answer is SIM Swap. If you are logged in to giffgaff you can activate a new SIM which will replace your existing one. http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Can-I-use-SIM-swap-to-replace-my-SIM/ta-p/7... http://community.giffgaff.com/t5/Learn-giffgaff-To​p-Tips/How-to-use-SIM-Swap/td-p/6885194 You can order a nano sim for the iPhone5 here. http://iphone5sim.giffgaffapps.com/

Message 7 of 12
Highlighted
by: diwatty
on: 01/09/2014 | 20:42

Hi,

I hope your happy with your purchase. 

 

You will need to do a simswap which will allow the transition of your number,goodybag and credit to your new simcard.

 

Follow this guide here for more infomation: http://community.giffgaff.com/t5/Tips-Advice/How-to-use-SIM-Swap/td-p/6885194

 

But more or less...

Log out of your giffgaff account. 

 

Click on activate sim on giffgaff.com

 

It will then ask you if you have a giffgaff account or not. (Select i have on already and log in)

 

This is where SIM swap starts. It will confirm that you want to swap sims. 


After you select swap sim and confirmed it the old sim will deactivate and the new one will begin setting up.

 

 Put the new SIM into your phone, it takes around 30 mins to activate or less if your lucky! Most cases it takes 10 mins.

 

Then thats that! your all set.

 

 You will need to wait for your current goodybag to expire before you can access the new 4G goodybags.

 

Hope this helps!

Silver Approved Helper.
Message 9 of 12
by: klccklcc
on: 01/09/2014 | 20:43
one account one sim. you need to sign up another account
Get a free giffgaff Sim
Message 10 of 12