Knowledge Base

Lost connection

Started by: charosie
On: 08/08/2016 | 12:57
Replies: 2

by: charosie
on: 08/08/2016 | 12:57
Hi I went on holiday and while away someone hacked my account after I accepted a bogus friend request on Facebook. Since then someone else has tried to have my SIM card swapped to their phone, but the agent has sent me here first to try to solve. I have tried the connecting to another server and then switching back but that didn't work. Anyone got any ideas? Thanks!
At the moment my wifi works but i have no service otherwise.
Message 1 of 3
by: b_sales
on: 08/08/2016 | 13:02
You could get another sim and sim swap yourself.
Message 2 of 3
by: b_sales
on: 08/08/2016 | 13:03
Then you can change your password
Message 3 of 3