Hallo,my name is Andrejs Doba and i lost my mobiloe phone with my previous number *** could you help me please now what can i do to get same number what i use before i lost it. What can i do now?
[Edit: personal details removed]
ask for a new sim here, all your details will remain. Replacement or faulty / not working/ I lost or found my SIM or Phone, or stolen, or barred?
We have 2 options for you.
1) Permanently Bar and Replace: Use this option if you have definitely lost your phone and / or SIM.
Your phone/SIM will be barred meaning no one will be able to use it again. We'll dispatch a replacement SIM, your old SIM will be cancelled with immediate effect.
The replacement sim will have the same number and any credit/remaining bag once activated. However
goodybags are not suspended while you wait for the sim to arrive
If it does not arrive then Contact us here. And we will re-order your replacement SIM.
2) Suspend/Temporarily Bar/Do not replace. Use this option if you think you may find your phone/SIM again - this way you can un-suspend once you find your phone/SIM
You'll need to contact our Member Service Team via Email and they'll put a temporary bar on your SIM and/or phone
This will NOT replace your SIM. It will merely suspend it, in the hope that you find your phone/SIM.
Email us when you find it and we can un-suspend your phone and or SIM
If you do not find it then use option 1. (The will Permanently Bar the handset and/or SIM)