This is not the first time ive hadf this issue, the network was patchy last night too, we didnt have major winds but i guess that could be an issue.
I get 3 beeps when trying to dial out
i have a goodbag that is current, and can recieve calls, txts, emails, go on the internet but cant make calls.
ive restarted my phone and checked the 02 service status and that says all is fine.
can somebody help me before I go and buy a new sim card, ive got suppliers to call today so this will impact my business.
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ive restarted my phone, it shows signal and ive just spent 5 mins on the phone to a friend on o2...
this will probably be the end of my giffgaff use if i cant get any help with this issue within the hour.
you cant beat speaking to a human even if they are reading from a script!
Hi there, Im sorry to hear about this.
In order to diagnose the problem, we shall first try out to rule out a handset problem. Can you try placing your SIM in another device and see if the same problem exists
If this is the case, you should contact the agents http://giffgaff.com/support/ask and let them know of the service issue.
If this isnt the case, let us know so we can try to get this fixed and up and running for you.
thanks for your response.
I have tried the manual rotaming, set to t-mobile and then back to auto, have tested and can recieve calls and txts.
i have pulled the battery out and left it out for 5 mins. still no difference.
i dont have another handset to try as this phone uses a silly microsim!!
the problem i have is last time this happened all services dropped out, this time its only outgoing calls that are not working. internet, txts and incoming calls are all fine.