I have noticed that my top up has been activated more than usual and beleive I am a victim of a scam called Mobijo.
Given I dont receive details of the charges on my phone I cannot confirm this to be true but I have received a couple of Texts suggesting that I can win more if I pay more.
I want the deduction stopped immediately as I do not want to be involved in this.
What do I need to do to stop it.
This question has a Best Answer. Go to Best Answer
Would suggest (a) avoid topping up and remove any automatic top up until this is resolved for you (at least then you can only loose your existing credit)
(b) not sure whether texting "STOP" is a good idea or not; see the following:-
It seems that scammers are often wise to this and the process of texting "STOP" both alerts them to having a "live one" as well as an opportunity to charge.
I would get the agents to block it first for you and wait
Also, you can get a new number from giffgaff free, again, just ask the agent
I have received a response from the agent basically saying they cannot help as the perpetrator is a third party.
So whilst Giffgaff are blindly paying a third party from my account they cannot/will not do anything to stop it when asked.
Basically it is up to me to solve the problem which hopefully has been accomplished but only time will tell.
So the moral is beware of any "free" offers and if you inadvertantly signed up to one of these organisationsfix the problem yourself.
That's the reality