Get Help

Mobile Data Setting

Started by: dafna5000
On: 07/08/2012 | 11:09
Replies: 5

by: dafna5000
on: 07/08/2012 | 11:09

I have an iPhone and am new to GiffGaff.  I cannot access mobile data. My mobile data setting is

APN rather than GiffGaff. Not sure how I got the above APN. Should I change to GiffGaff as per the instructions on this site?


If I do change the APN to GiffGaff, will I be able to use mobile data on the move and pay for it from my top up purse?


How do I set up calling the UK from abroad on my GiffGaff mobile?


Thank you.

Message 1 of 6
by: sam1128
on: 07/08/2012 | 11:10
iPhone 4S , 4,3GS,3G & iPad settings STEP by STEP GUIDE 

Go to :

settings>general>network>mobile data network
 ( **cellular data settings for iPad **)

Username: giffgaff
Password: password

Turn on off airplane mode thats it !

Or see pic :
Get a free giffgaff Sim

Message 2 of 6
by: endorphin
on: 07/08/2012 | 11:10 edited: 07/08/2012 | 11:12

How to setup your iPhone:

In a nutshell:

Settings > General > Profile - delete any old profiles which may be here

Settings > General > Network > mobile data network

Under APN put
Username: giffgaff
Password: password

leave visual voicemail empty (gg don't do it)

under MMS put
Username: giffgaff
Password: password
MMS Proxy:
Max MSG size:2097152

Settings > General > Network > Enable 3G <ON>
Settings > General > Network > Cellular Data <ON>


Yes you can pay for internet from your airtime credit.  It will cost 20p for the first 20mb and then 20p/mb after that.


Giffgaff SIMs are enabled for international roaming by default. Giffgaff, via O2, covers a lot of countries so you shouldn't have a problem taking your phone abroad.

You will need airtime credit to use your phone abroad, as goodybags are UK only. Also, it's difficult to topup when you are abroad so ensure you have plenty of airtime credit before you go.

Finally, data/internet usage is expensive starting at 69p/mb depending on where you are going. It's best to stick to wifi!

Prices can be found at the bottom of this page

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 3 of 6
by: arj95
on: 07/08/2012 | 11:11
For Internet, enter these settings then you can use it on the move:

To call UK from abroad, make sure you have airtime credit and see pricing:
Order a FREE giffgaff sim with £5 FREE credit, click on the banner belowGet a free giffgaff SimClick the yellow stars (kudos) on the left if I helped! Also accept as solution if it's a good response! Thanks alot!
Message 4 of 6
by: sam1128
on: 07/08/2012 | 11:12
Do you wanna set voicemail it's :

Its : 443

To Switch on: Dial 1616

To Switch off: Dial 1626

Guide to voicemail

(giffgaff  don't support visual voicemail for)
iPhone users)

Roaming is on by default on all  giffgaff sim cards ..
But make sure your goodybags allowance can't be used abroad so make sure you have airtime credit  at your disposal if you thinking to use your phone abroad...

...Many people get caught out because of data do make sure turn data roaming off ..+ ...switch off voicemail !

Get a free giffgaff Sim

Message 5 of 6
by: joejoe2020
on: 07/08/2012 | 11:22

go here for help on data setup as for calls from abroad the  mobile should be set for automatic roaming check out the pricing page for your rates whilst abroad 

Get a free giffgaff Sim
Message 6 of 6