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Mobile app freezes

Started by: hedge
On: 01/12/2013 | 09:41
Replies: 5
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by: hedge
on: 01/12/2013 | 09:41
Hi
I'm trying to buy a goody bag on my iphone3G and when I reach the screen "would you like to set your goody bag to recur?" Not only is the continue button located so that I have to move the screen display up to see it, it won't engage and so I had to abort the purchase. I don't want a recurring goody bag Please help.

Also when I logged in and selected top up with credit card I had to log in again and then it told me u would be able to choose whether to pay with air time credit or credit card - logic seems a bit poor here when I've already said I want to pay with credit card, and why the second log in?
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by: sloz
on: 01/12/2013 | 10:12
Hi it's a problem with the app after the site update. The devdloper is aware of the problem

In the meantime you'll need to log in via safari to buy a goodybag
Http://giffgaff.com/buy
Get a free giffgaff Sim
Message 3 of 6
by: tw1sted_moss
on: 01/12/2013 | 09:47
You your phones browser
Message 2 of 6
by: sloz
on: 01/12/2013 | 10:12
Hi it's a problem with the app after the site update. The devdloper is aware of the problem

In the meantime you'll need to log in via safari to buy a goodybag
Http://giffgaff.com/buy
Get a free giffgaff Sim
Message 3 of 6
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by: addykiller123
on: 01/12/2013 | 11:09
that can happen sometimes if nothing damgrous
Message 4 of 6
by: addy123456
on: 01/12/2013 | 11:33
on and off ur phone 4 5 min
Message 5 of 6
by: graham778
on: 01/12/2013 | 12:26
Uninstall the app then restall app hope it works
Message 6 of 6