Mobile data update failed

[#1]

iPhone 5s. 12.4 so it's up to date

[#2]

@lfcheart
Could I ask where you purchased it from and how long ago?

Do you see a giffgaff or O2-UK logo next to the signal bars?

[#3]

Less than 2 years ago. From giffgaf. Not any giffgaf or o2 at all next to signal bars. There are no signal bars. Just says no signal. I'm perplexed lol

[#4]

Not signal, It Says 'no service' even.

[#5]

@lfcheart
Do you have another unactivated giffgaff sim card?

[#6]

• No I don’t. What I’ll do is reconnect phone to dad’s laptop and hope that reinstalls the update software. I’d not I’ll have to keep sim and get a new phone from giffgaff 

[#7]

Haha. Oops my bad. I've had it since November 2015. Time flies.

[#8]

Thanks @sloz and y'all You won't believe whats happened. I got a reply from giff gaff team at 2:45 pm Didn't see it then as I has no text of course. and didn't log back in here till much later anyway. They just said what I should do to try and fix it. I'm about to go out to a phone repair shop tomoz morning Tonight I Showed my mum a video from Instagram and she has a play around with my faulty phone and does the whole reboot that I did yesterday. It only bloody worked didn't it. The server/network is back. Signal, text etc. She's gloating now. 😂 Fair play.