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Mobile login

Started by: grazyb2
On: 13/02/2012 | 08:27
Replies: 10
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by: grazyb2
on: 13/02/2012 | 08:27

I have a new mobile

I am not able to login to my giffgaff account

it does not accept my username

 

Repeatedly say "wrong credentials" but the same login details are accepted on my PC

 

 

 

Message 1 of 11
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by: inspiron42
on: 13/02/2012 | 08:30
I had that problem yesterday when the site was updating, but it is working now. I would suggest trying again.
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Message 5 of 11
by: solid247
on: 13/02/2012 | 08:27
Its a site problem not your phone
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Message 2 of 11
by: bengalknights
on: 13/02/2012 | 08:27
Clear out the cache om mobile and see if makes a difference?
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Message 3 of 11
by: flattley
on: 13/02/2012 | 08:28
I had that issue yesterday, there have been login issues. I cleared my cookies and also disconnected and then reconnected my router to get a diff IP address and that's what allowed me to login
Message 4 of 11
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by: inspiron42
on: 13/02/2012 | 08:30
I had that problem yesterday when the site was updating, but it is working now. I would suggest trying again.
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Message 5 of 11
by: thesaint
on: 13/02/2012 | 08:31
does it with me at times,you have to persevere with the site issue


lesSmiley Happy
Message 6 of 11
by: grazyb2
on: 13/02/2012 | 08:32

how do I do that

Message 7 of 11
by: goonerrick
on: 13/02/2012 | 08:33
Mobile site working ok for me this morning. Clear your cache and see if this helps.

Rick
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Message 8 of 11
by: floppitydoppity
on: 13/02/2012 | 08:34
There was a problem yesterday. All seems fine again this morning.
Message 9 of 11
by: flattley
on: 13/02/2012 | 08:35
If you have an iPhone, go to settings > safari and under the privacy bit you can clear cookies and history
Message 10 of 11