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Started by: aricrid
On: 20/03/2018 | 16:25
Replies: 2
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by: aricrid
on: 20/03/2018 | 16:25

As a light user I am on a £5 a month top up.

A few weeks ago, ten pounds was added to my balance, why?

Message 1 of 3
by: danhamman
on: 20/03/2018 | 16:28

aricrid wrote:

As a light user I am on a £5 a month top up.

A few weeks ago, ten pounds was added to my balance, why?

What does it say in your order history?

https://giffgaff.com/profile/payment-details#orders

 

Could be

a) bonus for recruitment

b) auto top-up if your credit balance fell below £3

 

@aricrid

.:.
Message 2 of 3
by: mcilwraith
on: 20/03/2018 | 16:30

do you have auto top up switched on.if so turn it off here

https://giffgaff.com/profile/payment-details

Message 3 of 3