Get Help
Community

Motorola defy mini internet connection issues...

Started by: kheridr
On: 18/06/2012 | 14:41
Replies: 7
Reply

Go to solution
by: kheridr
on: 18/06/2012 | 14:41

hello! just got myself a brand new motorola defy mini,  i noticed i can get internet access with wi-fi, but soon as its turned off, i cannot connect to the internet via my phones 3G network, is there anyone who has this phone who can help? Thanks!

Message 1 of 8 (2,883 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: sam1128
on: 18/06/2012 | 14:43
Best Answer
Accepted by topic author kheridr
‎21-08-2015 01:01
Android STEP by STEP guide:


Go to ‘Settings’.
Then go to ‘Wireless & networks’.
Continue go to ‘Mobile Networks’.
Then ‘Access Point Names’
Click the Menu button’
Then select ‘New APN’

Connection Name: giffgaff 
APN : giffgaff.com
Username: giffgaff
Password: password


Thanks !
Get a free giffgaff Sim

Message 2 of 8 (2,951 Views)
by: sam1128
on: 18/06/2012 | 14:43
Best Answer
Accepted by topic author kheridr
‎21-08-2015 01:01
Android STEP by STEP guide:


Go to ‘Settings’.
Then go to ‘Wireless & networks’.
Continue go to ‘Mobile Networks’.
Then ‘Access Point Names’
Click the Menu button’
Then select ‘New APN’

Connection Name: giffgaff 
APN : giffgaff.com
Username: giffgaff
Password: password


Thanks !
Get a free giffgaff Sim

Message 2 of 8 (2,952 Views)
by: woodyuk
on: 18/06/2012 | 14:43

You can try texting settings to 2020 but this method only works for some Android phones,not all of them.


The 3 methods that are guaranteed to work for all Android operating systems except Android 4 (ICS) are:-
You can either follow the guide at


http://support.giffgaff.com/app/answers/detail/a_id/610/kw/android#ANS1

Or connect to the internet by wifi,visit the Google Play and download an app called "giffgaffapn".Once you have downloaded and installed it select the second option that will input all your settings for you.


Or download the apk file for the giffgaffapn app from the link below,copy it to your phone's sd card and install and run it as above.

http://dl.dropbox.com/u/29800643/GiffgaffAPN.apk

If you have Android 4 (ICS) the only method to install your settings is to follow the guide linked to above and install them manually.One of the new security features of ICS is that 3rd party apps cannot change your APN settings so the giffgaffapn app will not work.Although the guide says it's for earlier Android operating systems the same settings apply to Android 4.

Message 3 of 8 (2,876 Views)
by: sc12345
on: 18/06/2012 | 14:43
insert the settings then do a phone restart
Get a free giffgaff Sim
Message 4 of 8 (2,874 Views)
by: ingasop
on: 18/06/2012 | 14:43
Add the settings for Android as detailed here:

http://bit.ly/giffgaffandroid - Android guide

Setting to 2020 doesnt work for android phones but that wont stop people posting it :-)
Get a free giffgaff Sim
Thank you for flying with giffgaff support. How may we not read your original post and which of our generic replies shall we copy and paste in today? Smiley Happy
Message 5 of 8 (2,872 Views)
by: goonerrick
on: 18/06/2012 | 14:44
If its android go to the play store and download giffgaffapn using WiFi.

If ics follow the instructions to copy and paste the settings. If not ics select option 2, then 1 to install the settings.

Rick.
Get a free Giffgaff Sim
Message 6 of 8 (2,870 Views)
by: jonny5alive
on: 18/06/2012 | 14:44
Look in Play Store for the GiffGaff app. It sets up your internet.
If I gave you the answer, please press 'Accept as Solution'

Message 7 of 8 (2,869 Views)
by: kheridr
on: 18/06/2012 | 15:38

Thanks very much! all sorted!

Message 8 of 8 (2,853 Views)