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My Giff Gaff Sim Card has stopped working

Started by: matt_atkins
On: 12/11/2011 | 14:48
Replies: 6
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by: matt_atkins
on: 12/11/2011 | 14:48

My Giff Gaff Sim Card has decided to stop working, No matter what phone i put it in it comes up as "No Sim Card In Phone"

 

Yet when I put another Sim Card in the phone it recognises it. Is there a way to set up a new account with Giff Gaff and transer my current Giff Gaff number to the new account???

 

Thanks

Message 1 of 7 (184 Views)
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Accepted Solutions
by: bonusball
on: 12/11/2011 | 14:50 edited: 12/11/2011 | 14:51
Best Answer
Accepted by will23 (former giff-staffer)
‎21-08-2015 01:01

Report it lost the new sim will keep all credits and your number.

You cant port giffgaff to giffgaff

 


Lost sim.
http://support.giffgaff.com/app/answers/detail/a_id/100
https://giffgaff.com/support/lost


Message 3 of 7 (186 Views)
by: solidstar
on: 12/11/2011 | 14:50

Hey, just simply Get a new sim card

 

get the pac code http://giffgaff.com/help/pac-code-request

 

Then on the new account use the pac code Smiley Happy

If i have helped you send me kujos.
------------- that star is the kujo!

Also if i have solved your question please make as select as solution. it tells helpers that the question has been solved Smiley Happy
Message 2 of 7 (176 Views)
by: bonusball
on: 12/11/2011 | 14:50 edited: 12/11/2011 | 14:51
Best Answer
Accepted by will23 (former giff-staffer)
‎21-08-2015 01:01

Report it lost the new sim will keep all credits and your number.

You cant port giffgaff to giffgaff

 


Lost sim.
http://support.giffgaff.com/app/answers/detail/a_id/100
https://giffgaff.com/support/lost


Message 3 of 7 (187 Views)
by: abu_muawiyah
on: 12/11/2011 | 14:50

have you contacted giffgaff

Message 4 of 7 (174 Views)
by: solidstar
on: 12/11/2011 | 14:51

Transfer you number in your new account by

http://giffgaff.com/support/transfer

 

Also please remember, it will be a new account, therefore new balance and stuff.

If i have helped you send me kujos.
------------- that star is the kujo!

Also if i have solved your question please make as select as solution. it tells helpers that the question has been solved Smiley Happy
Message 5 of 7 (170 Views)
by: medz
on: 12/11/2011 | 14:56
Order another one for free! You can keep your number too.
If my post was helpful, please give my kudos by pressing the yellow/gold button on the left. Thanks.
Message 6 of 7 (165 Views)
by: sheddi
on: 12/11/2011 | 15:23

matt_atkins wrote:

My Giff Gaff Sim Card has decided to stop working, No matter what phone i put it in it comes up as "No Sim Card In Phone"

 

Yet when I put another Sim Card in the phone it recognises it. Is there a way to set up a new account with Giff Gaff and transer my current Giff Gaff number to the new account???

 

Thanks


Ignore all the people who are advising you to activate a new giffgaff SIM and transfer your number to it, it will not work.

 

You need to order a replacement SIM for your current account by using this elegant and finely-crafted link:

http://giffgaff.com/support/lost

 

Giffgaff will send you a new SIM. When it arrives you'll have to activate it on-line, after which you may have to ask the agents to lift the security bar.

Giffgaff's company motto: Communication is our business, not our strong point.

Hanlon's razor: Never attribute to malice that which is adequately explained by stupidity.
To order a SIM from me (go on, you know you want to), click here: Get a free Giffgaff Sim
Message 7 of 7 (163 Views)