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My Internet doesn't work

Started by: ainsleeeey
On: 04/03/2012 | 18:34
Replies: 11

by: ainsleeeey
on: 04/03/2012 | 18:34
Hiya , I recently changed to a giffgaff sim card and toped it up , it has taken my credit but hasn't given me my Internet , messages or calls , it says my sum card isnt activated but I entered the 6 didget number and it said it was.. Now iv thrown away the card but and can't re enter it .. Help ?
Message 1 of 12
by: ajenno
on: 04/03/2012 | 18:35
Sim activation can take up to 24 hours
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Message 2 of 12
by: mrcool073
on: 04/03/2012 | 18:35 - How to giffgaff an iphone


Message 3 of 12
by: safe_1996
on: 04/03/2012 | 18:35
Did you buy the goodybag? Check your payment history, It can take up to 24 hours to activate your sim.
Message 4 of 12
by: fanila
on: 04/03/2012 | 18:36
can take up to 24hours m8
Get a free Giffgaff Sim
Message 5 of 12
by: stealthybigboss
on: 04/03/2012 | 18:36
can take 24 hours
Message 6 of 12
by: flateric
on: 04/03/2012 | 18:36

It can take up to 24hrs to activate a SIM but typically an hour. Check your mygiffgaff page for your giffgaff mobile number on lhs and credit on rhs to show it's activated.

Message 7 of 12
by: slwong88
on: 04/03/2012 | 18:37

Hey there,


Is your sim activated? As in when you login to your "My giffgaff" page can you see your number on the left? and on the right does it show your balance and the goody you are on? If you can see these your sim is activated.


Internet settings need to be entered manually. Follow the guide below:

What phone are you using? If its not an android or iPhone:

Text SETTINGS to 2020.

If its an android phone, go to Android market and download GiffgaffAPN.

If its an apple iPhone, try this:

Try this first:
1) Insert your giffgaff SIM

2) connect to wifi

3) open safari and go to (it might take some time to load, just wait awhile for it)


4) a notification comes up and asks you to accept a profile


5) press install and then Install now to confirm

Ultimately its a general setting but normally being entered manually for iPhone, they are:

Settings > General > Mobile Network

Cellular Data
Connection Name: giffgaff - GPRS
APN - Access Point Name:
Proxy Server Address:
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10


MMS Settings


Username: giffgaff

Password: password


MMS Proxy:

Max message size: 2097152

MMS UA Prof URL: just leave blank

MMS port: 8080
MCC: 234
MNC: 10
APN type: mms


BB Current guide:


Hope this helped.

Please give me a 'KUDOS' if you like my post and If I answered your question, please click 'Accept as Solution'. Thank you
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Message 8 of 12
by: naomi19921992
on: 04/03/2012 | 18:40
just get the net settings
Message 9 of 12
by: leeze
on: 04/03/2012 | 18:40
If you've entered the voucher code and it processed then It's went through, turn your phone off and on with the sim card in and keep checking your online Giffgaff account. There is a default pic which is 55555, so don't worry.
HTC sensation (Android Pro & newbie helper) (twitter - @Miss_leeze)

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Message 10 of 12